Bradford Village West is an assisted living facility located in Kernersville, North Carolina, offering supportive care services designed to assist residents with daily living activities such as personal care, medication management, and basic health monitoring. The facility is situated in a residential neighborhood near local shops, medical centers, and restaurants, providing residents with convenient access to the surrounding community. Bradford Village West is a single-level, smoke-free community that aims to provide seniors with a comfortable and homelike environment.
Residents at Bradford Village West receive assistance with activities of daily living, including bathing, dressing, grooming, toileting, and mobility support. The facility provides medication management and coordinates with residents’ healthcare providers to ensure proper administration and monitoring of prescribed medications. In addition to basic health monitoring, staff are available around the clock to respond to residents’ needs and provide prompt assistance in case of emergencies.
The community offers a range of amenities intended to enhance residents’ quality of life. These include furnished or unfurnished private and semi-private accommodations, allowing residents to personalize their living spaces. Resident rooms feature emergency call systems for added safety. Meals are prepared on-site and served in a communal dining area, with special dietary accommodations available for those with medical or religious requirements. Housekeeping and laundry services are provided, though reviews indicate that staffing in these departments has sometimes been insufficient to meet all residents’ needs.
Bradford Village West provides daily scheduled activities designed to promote engagement and socialization among residents. Activities may include exercise classes, arts and crafts, music, games, and group outings, though recent feedback from families suggests that the activities program would benefit from increased staffing and improved variety. Transportation is available for medical appointments and group outings, but there have been ongoing concerns regarding the reliability and adequacy of transportation services.
The facility is equipped with common areas, including living rooms and outdoor spaces where residents can relax, socialize, or enjoy recreational activities. Security features such as controlled access help ensure the safety of residents at all times.
According to resident and family reviews, concerns have been raised regarding the level of care and quality of staff interaction at this facility. Many families have expressed dissatisfaction with communication, mentioning instances where updates about residents' health and well-being were not provided in a timely manner, including cases involving serious health events. Reviews frequently mention issues with the professionalism and responsiveness of the administration and management teams, citing frequent turnover and a lack of continuity in leadership. Staffing levels in key areas such as activities, housekeeping, dietary services, and transportation are reported to be inadequate, affecting overall resident support and the availability of services. Some families have experienced obstacles in transferring residents to other locations, and concerns have been raised about the handling of situations following a resident’s passing. While there are mentions of dedicated staff currently employed, reviewers emphasize the need for more personnel, increased staff compensation, and improved transportation services. Overall, feedback from families points to significant challenges with communication, staffing, and management at Bradford Village West.
Costs at this community start at $1,944 and range up to $6,630. The average price in the community is $4,287, which is less than the average price in the area of $4,576. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
