Pomeroy Living Rochester Skilled Rehabilitation

Just had my Aunt taken to the hospital for stage 3 bedsores after leaving Pomeroy. No antibiotics or pain meds were administered at this facility at anytime for treatment. Very sad to see our elderly people being treated so horribly to lay in feces and urine all day. Definitely will be contacting th...

Just had my Aunt taken to the hospital for stage 3 bedsores after leaving Pomeroy. No antibiotics or pain meds were administered at this facility at anytime for treatment. Very sad to see our elderly people being treated so horribly to lay in feces and urine all day. Definitely will be contacting the state.

Step mom lives here. She''s not always the happiest with how things are done. She mentions that they are short staffed all the time.

My Mom passed away here, earlier this month. Monday August 16, 2021. We were told when we decided to put her in Hospice, she would be allowed to have Visitors 2 at a time . So we decided it best to do so. We were lied to. We still had difficulty getting in to see her. She was only there four days....

My Mom passed away here, earlier this month. Monday August 16, 2021. We were told when we decided to put her in Hospice, she would be allowed to have Visitors 2 at a time . So we decided it best to do so. We were lied to. We still had difficulty getting in to see her. She was only there four days. Came in Thursday Eve. One person got to see her that Thursday. 2 were waiting. They were told to leave. Multiple family inquired about coming in Fri, Sat, Sunday. They were all told during those three days you have to make an appointment. It has to be with Andrew . Andrew was off during those 3 days. Mom spent her final days ALONE, AFRAID, DEHYDRATED, STARVING When I was able to get in to see her. It happened to be her last hours , Monday. I found Mom curled up in the corner, facing the wall in a fetal position. She was dehydrated , asking for water . Hungary ,afraid, wondering why she was alone and very little care. A Nurse came in while I was there . I asked "how do you lift this bed " "she needs water " The Nurse lifted her bed , so she could take a sip of water . The bed flew up swiftly. This startled my Mom. She screamed out in pain. It was hard enough watching her suffer, then hurting her. Comfort Care . I think Not. I find out she was gone over and hour , before the time of death called by the staff. . It took over an hour after she was gone to call me and another family member . We were told over phone she JUST died. The time of death on Death Certificate , showed it as being over an hour earlier. WHY THE DIFFERENCE. The next day I called to inquire about the location of her glasses , and dentures. I was told they could not be found. The ambulance nor funeral home had them . I went up to Pomeroy waited 45 minutes . They Still could not find. I called again , the night before her funeral . Miraculously her glasses were found 10 pm . I get a call the morning of the funeral " oh we found her dentures " . So the morning of Moms funeral , Friday Aug 20,2021 , I went and picked them up. It was too late to bury her with her dentures in. Very Very Disappointed. It does not matter how old a person is. They are still a person loved and missed by many. It''s Disturbing and Cold to hear , " oh she''s 88 yrs old." That fact does not make a difference. So apparently when you reach a certain age. You are discarded, neglected , for all I know mistreated.

Wow! Pomeroy Rochester Skilled has been wonderful. These folks are on top of things. They have made my stay as pleasant as it could be. Michelle is a wonderful nurse! 5 star nursing home! And the food has been great too!