Bickford of West Des Moines, located in West Des Moines, Iowa, is a senior living community that provides assisted living and memory care services. The facility offers personalized care plans tailored to each resident's needs, focusing on assistance with activities of daily living such as bathing, dressing, and medication management. Residents with Alzheimer’s disease and other forms of dementia benefit from memory care services and a secured community designed specifically to accommodate memory loss, including safety features and supportive layouts to minimize confusion. Clinical support includes access to licensed nurses, diabetes care, incontinence care, ambulatory care, and medication management. The community also offers occupational and physical therapy, hospice care, and care coordination for residents with complex medical needs.
Bickford of West Des Moines emphasizes social engagement and wellness, providing a broad range of activities and clubs for residents. Participation in exercise sessions, yoga, and chair yoga is available, alongside games, crafts, and social events designed to encourage community involvement and cognitive stimulation. Amenities include well-maintained common areas, laundry and dry cleaning services, a barber/beauty salon, and home-style meals served in a restaurant-style dining environment. Rooms are equipped with private bathrooms, and families often note the home-like feel and cleanliness of the facility, though there are occasional reports of lapses in room cleaning or bathroom sanitation.
The community provides transportation for both medical and non-medical purposes at cost. This service is available to help residents attend off-site medical appointments, grocery trips, or personal outings, designed to support individualized independence and convenience. Bickford of West Des Moines is recognized for its transparency regarding resident feedback, with all types of reviews posted online, and families frequently mention the dedicated, long-term staff and smaller facility size as factors contributing to more personalized attention for residents. While some reviews highlight positive experiences with staff and the activity offerings, others mention concerns around billing, room sizes, and occasional lapses in communication or responsiveness, making personal visits important for families evaluating care options. As of June 2024, no significant recent operational changes have been reported at the facility.
Costs at this community start at $3,954 and range up to $6,000. The average price in the community is $4,200, which is less than the average price in the area of $5,025. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.