Benchmark Senior Living at Hamden

My sister is at Benchmark Senior Living at Hamden. They all seem to be very caring people and want to help and do the best they can for her. I've enjoyed all of their staff. Every time they greet me and my sister they're very friendly, very caring, and happy. The facility can be confusing ...

My sister is at Benchmark Senior Living at Hamden. They all seem to be very caring people and want to help and do the best they can for her. I've enjoyed all of their staff. Every time they greet me and my sister they're very friendly, very caring, and happy. The facility can be confusing at times, but once you get used to it it seems to have everything neatly in place. I've seen several activities and they seem to always try to have something going for each one of their different care units. They're taking good care of her.

Common areas are clean, daily sides often forget to empty mom's wastebaskets. The staff are friendly, although mom had plant in hall next to window that all admired. Went missing one day. With the quality of care they stepped up services after hospital stay, however additional help is very spotty, ...

Common areas are clean, daily sides often forget to empty mom's wastebaskets. The staff are friendly, although mom had plant in hall next to window that all admired. Went missing one day. With the quality of care they stepped up services after hospital stay, however additional help is very spotty, mom often gets impatient and showers on her own. Our loved one likes food but says it often isn't hot enough. Dining room is cold, many residents wear jackets during meals. With activities they are no longer providing residents printed list of weekly events, requires going to main desk to find out what's up that day. Value for cost - don't see value of stepped up care

The staff is very caring and go out of their way to make residents feel known and safe. There are some inconsistencies in services that need to be monitored by family members.

I like my tour at Benchmark Senior Living at Hamden, and I like everything about it. I like the fact that when I walked in there, I didn't see anybody sitting around, which was one of the things I was hesitant about. The lady was very thorough. I love that place, but it just costs too much mone...

I like my tour at Benchmark Senior Living at Hamden, and I like everything about it. I like the fact that when I walked in there, I didn't see anybody sitting around, which was one of the things I was hesitant about. The lady was very thorough. I love that place, but it just costs too much money. It was just too much and they would nickel-and-dime you to death, while at the other place I toured everything is included. So it would have cost way more than what they said it was going to be monthly. Everything was exactly what I wanted, but it was just too much money, that was the bottom line. And that was just at level one, my cousin has Alzheimer's so it's going to get worse. So it was expensive at level one, I would hate to see what is level three. They had exercises, cooking classes, and they go out now and then supervised. They have a place to go out in the back, they have cookouts, they have a courtyard and a salon. The rooms were a pretty good size. I was impressed with the cleanliness of the facility, and my nose is keen.