Benchmark Senior Living at Billerica Crossings is a residential care facility located in Billerica, Massachusetts. The community specializes in providing assisted living services alongside a secured memory care neighborhood for individuals living with Alzheimer’s disease and other forms of dementia. The single-story layout and smaller community size are features noted for enhancing accessibility and fostering interaction among residents and staff. Residents receive support with daily activities such as bathing, dressing, eating, and toileting, with full assistance available as needed. The environment includes safety measures such as secured entry and internal monitoring to support resident well-being, particularly for those in the memory care program.

Care and medical support at Benchmark Senior Living at Billerica Crossings consist of a blend of in-house and visiting healthcare services. Residents benefit from structured memory care programming in a secured environment, with additional support for incontinence and ambulatory needs. The facility accommodates those requiring diabetes care, medication management, and routine chronic condition monitoring. In partnership with local providers, the community offers access to audiology, dental care, optometry, podiatry, and hospice services. An electronic Medication Administration Record system is used to enhance medication safety, and the Care Innovations Quietcare system helps with non-intrusive wellness monitoring. Fitness and wellness are encouraged through regular programs, including yoga and walking on designated indoor paths. Other amenities include a barber and beauty salon, laundry and dry-cleaning services, and club-based social activities to promote engagement and community for English-speaking residents.

Transportation is available to residents, with both complimentary scheduled services and transportation at additional cost for personal appointments. These services are utilized for medical visits, errands, shopping, and participation in offsite activities, helping residents maintain access to community resources and healthcare providers.

Resident and family feedback highlights a generally positive atmosphere, emphasizing staff attentiveness, a sense of community, and cleanliness within the facility. Many appreciate the supportiveness of staff and the social opportunities available. However, there are concerns related to recent staff turnover, especially in memory care, vacancies in leadership, and occasional understaffing. Reviewers also mention varying satisfaction with the dining experience and shared spaces. The community is viewed as a safe and welcoming option for seniors seeking assisted living or memory care, though some families are attentive to ongoing changes in staffing and management. As of 2024, there have been no major recent renovations or developments reported at this location.

Costs at this community start at $2,900 and range up to $9,043. The average price in the community is $4,285, which is less than the average price in the area of $7,741. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.