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The Brook At High Falls Nursing Home And Rehab Ctr
2150 St Paul Street, Rochester, NY, 14621
The Brook At High Falls Nursing Home And Rehab Ctr
2150 St Paul Street, Rochester, NY, 14621
Welcome to The Brook At High Falls Nursing Home And Rehab Ctr, a Nursing Home community located in Rochester, New York. The cost of the assisted living community at The Brook At High Falls Nursing Home And Rehab Ctr starts at a monthly rate of $1,533 to $9,044. There may be some additional services that could increase the cost of care, depending on the services that you may need. This community does not allow pets of any kind or size.
There are 5 hospitals within 25 miles of The Brook At High Falls Nursing Home And Rehab Ctr. The two closest hospitals are Rochester General Hospital which is 1.6 miles away and Highland Hospital which is 4.2 miles away.
Some of the key amenities available at The Brook At High Falls Nursing Home And Rehab Ctr are:
- Outdoor Areas
- Clubs & Communities
- Activity Center
Services and Amenities
Services
- Library & Computer Lounge
- Assisted Living
- Hospice
- Respite
Activities & Fitness
- Bingo
- Live Entertainment
- Arts and Crafts
Additional Features
- 28 Total Units
Dining & Nutrition
- Meals Included
- Healthy Snacks
Safety
- 4 Total Deficiencies Reported
- 4 Health Standard Deficiencies
- 0 Health Complaint Deficiencies
- 1 Total Incidents Reported
- 0 Total Complaints Reported
- 0 Total Fines Imposed
Accommodations
- Pet Friendly
- Housekeeping
- Salon / Barbershop
- Central Air Conditioning
- Cable TV
- Maintenance
Care
- Podiatry
- Dental Care
- Nurses
- Speech Therapy
- Occupational Therapy
- Physical Therapy
This one of the best facilities in Rochester. Staff are wonderful and caring. I would absolutely recommend this facility. My family member was here and we’ll care for. Left a better person.
The Brook is the worst of several, facilities that I have been in. The weeks I was in a housekeeper only dusted once. You can lay in your own bowel movement for hours, like I did, on several occasions. Several of the aides were way to rough on elderly patielts....me for one. They are over run with m...
The Brook is the worst of several, facilities that I have been in. The weeks I was in a housekeeper only dusted once. You can lay in your own bowel movement for hours, like I did, on several occasions. Several of the aides were way to rough on elderly patielts....me for one. They are over run with mice you could smell drugs in the hallway. Almost daily you noticed that all nurses and aides were on their dinner break at same time.The list goes on forever. Please do not take your loved ones here.
Read moreIf I could leave zero stars I would. I can not say anything good about this place. It''s filthy and falling apart. The care is sub par at best. Patients are waiting hours to be toileted after pressing call buttons . They have patients falling out of bed while aides are calling the patients names suc...
If I could leave zero stars I would. I can not say anything good about this place. It''s filthy and falling apart. The care is sub par at best. Patients are waiting hours to be toileted after pressing call buttons . They have patients falling out of bed while aides are calling the patients names such as woose.. and that is a direct quote. The social worker is rude and the manager won''t return your calls. Please I urge you do NOT put your loved one in this facility.
Read moreNuke the place. My Significant Other would have gotten better care at Motel 6. Be careful....the Positive Reviews are Employees there.
V=I was in the Brook at High Falls for two months in 2022 after am auto accident. The food is terrible. What the dilatation writes for the menu and what you get are two different things. I hope you like instant mashed potatoes and hot dogs as you will get a lot of both. They do not add salt ...
V=I was in the Brook at High Falls for two months in 2022 after am auto accident. The food is terrible. What the dilatation writes for the menu and what you get are two different things. I hope you like instant mashed potatoes and hot dogs as you will get a lot of both. They do not add salt to the food and that is good, but they do cook with salty ingredients. The building is old and run down. The rooms are not private and in my room I had to share a toilet with four people. The beds are so close that I had to have a bowl movement three feet away from my roommates face when she was in bed while I was limited in using the commode. Some of the staff are really good and others not so much. The therapy staff are excellent and that is the only thing that kept me there. Watch your medications carefully as I found several errors. The aids do dress sloppy as others have mentioned. Some of them seemed lazy and loud with poor English skills. My roommate had company at midnight that stayed until twelve thirty and the staff did nothing about it. I had to listen all night to canned falter programs as there is no rules regarding TV volume or hours. I don’t know why but the door across from us slammed shut when someone exited the room. When I was almost asleep it would scare the devil out of me. I would not send my worst enemy to this institution.
Read moreVery helpful staff. Able to have face to face visits. Wonderful!!