**Facility Overview**
Avalon Springs Health Campus is a senior care facility located in Valparaiso, Indiana, managed by Trilogy Health Services. The campus primarily provides assisted living and skilled nursing services, as well as short-term rehabilitation and long-term care. A significant focus of the community is its memory care (Legacy) unit, which is designed to accommodate individuals with memory loss. Avalon Springs has a current occupancy of 58 residents and is certified by both Medicare and Medicaid, participating in these programs since April 20, 2012.
**Care and Medical Support**
Residents at Avalon Springs Health Campus have access to a range of clinical and therapeutic services. Medical support includes 24-hour nursing care, incontinence care, diabetes care, medication management, and ambulatory care. Certified nurses and licensed therapists provide physical, occupational, and speech therapies through individualized treatment plans. Stroke care is available, along with support for residents requiring memory care; this is facilitated within a secured community designed specifically to accommodate memory loss. Residents also have access to podiatry, audiology, and dental care on-site. Therapy rooms are equipped to support rehabilitation and ongoing care needs. Avalon Springs utilizes Care Innovations’ Quietcare system and an electronic medication administration record to help enhance resident safety and medication accuracy. Assistance with activities of daily living, including full support for bathing, dressing, and toileting, as well as some physical assistance with eating, is offered.
**Fitness and Amenities**
Residents can participate in structured fitness programs, clubs, and community activities aimed at promoting overall well-being. Amenities include a barber/beauty salon, communal activity rooms, and spaces for therapy sessions. The campus is secured and tailored to support residents with memory-related conditions, emphasizing safety and supervision. Additional offerings include resident and family counseling and opportunities for community engagement.
**Transportation Services**
Avalon Springs Health Campus provides transportation for both medical and non-medical purposes. Complimentary transportation is available for routine appointments or outings, while additional transportation can be arranged at cost for other needs as specified. These services are designed to assist residents in attending medical appointments, including external specialist visits, as well as community events and personal errands.
**Resident and Family Experiences**
Reviews from residents and their families reflect a range of experiences at Avalon Springs Health Campus. Many reviewers commend the compassionate and knowledgeable staff, especially those in the rehabilitation and memory care units. Positive feedback mentions a clean and home-like environment, engaging activities, quick responses to resident needs, effective communication with families, and appealing renovations. The rehabilitation team and memory care staff are often recognized for attentive, individualized care and support.
However, some reviewers note challenges such as periods of understaffing, slow response times, and inconsistent administrative oversight. Concerns have also been raised about meal quality, housekeeping standards, and issues related to discharge planning. Families have reported difficulties in communication regarding extensions of care, medical records, or financial planning for long-term stays. Despite these matters, internal staff reports suggest ongoing efforts toward patient advocacy and improvements in care quality. The majority of residents indicate satisfaction with the care provided, though prospective families are encouraged to consider possible variability in service delivery based on timing and specific circumstances. No major organizational changes or developments have been reported as of mid-2024.
Costs at this community start at $4,416 and range up to $8,400. The average price in the community is $6,408, which is more than the average price in the area of $5,393. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
