Autumn Wind

Very nice

Poor…poor…poor care. If you hate your loved ones then this is the place to take them. Under paid staff, under qualified, poor training meanwhile, administrative staff indulge in long lengthy lunch hours while skeleton staff maintains lunch for residents. My blind mother in law has dealt with si...

Poor…poor…poor care. If you hate your loved ones then this is the place to take them. Under paid staff, under qualified, poor training meanwhile, administrative staff indulge in long lengthy lunch hours while skeleton staff maintains lunch for residents. My blind mother in law has dealt with sitting in a pool of urine, skipped meals, meds left on bar (as if she could’ve found it “blind”) abandoned in the the bathroom, your loved one would be better dropped off at an animal shelter, at least they’d be put down in a matter of a few days. These poor people endure this for years under these conditions. We’ve lost my father in law exposed to Covid while in this facility from a staff member among up to 15 other residents last fall( staff wasn’t regularly being tested at the time) my father in law rarely left his room, yet died of Covid. Most of the 15 died as a result…my mother in law was diagnosed but asymptomatic and survived. Recently…we got her the heck out of there…moved her on property and hired a caretaker. Who’s at fault? Those looking to fill the rooms, overwork the staff, underpay them, without remorse for the treatment of the residents….look at the director. Hope you enjoy another vacation, late arrival to work and another lengthy lunch (daily) while you should be involved with staff trying to serve residents lunch and along side them…guiding by example. Leaders should be leading by example Cathryn. Hope you enjoy another bonus at your staff and residents expense. We’re angry because we were mislead…by the care that was promised upon arrival and the increased cost despite their needs were never delivered unless we were there to deliver it ourselves among many others which we pray for every day. We’ve witnessed very poor treatment of other residents and family members who have the resources to pay for additional caretakers because staff can’t bother delivering food, administering meds and ignore “call lights” as they’d prefer to hang out in the outdoor smoke area. The director is aware of of this among all concerns but doesn’t hold accountability toward staff nor are they willing to pay a fair wage for those that actually do care….it could cut in into their own bonus. Fill those spaces…line the pocket. Lets talk about activities…we were shown an exercise room with equipment, arts, church services, etc….it’s all a lie. Maybe a celebration for holidays and bingo…that is it….period. The quality of food is extremely poor. I could write book of our daily challenges with these people and believe me, we fought nearly daily for a year.