Autumn House West is an assisted living community located in York, Pennsylvania. The facility provides personal care services for seniors, focusing on supporting residents who require assistance with daily living activities such as bathing, dressing, and medication management. The community serves older adults who seek supportive services in a residential setting. Amenities at Autumn House West include communal dining, organized social activities, regular housekeeping, and access to outdoor walking paths. Residents also have use of a barber and beauty salon on-site. While Autumn House West is equipped to handle various personal care needs and offers a secured community environment, it does not provide licensed skilled nursing or specialized memory care services as of June 2024.
The care and medical support at Autumn House West encompass assistance with ambulation, incontinence care, podiatry services, medication management, and diabetes care. Staff members can provide full assistance for activities of daily living, such as bathing, eating, dressing, and toileting. The facility's secured environment and design features, including areas specifically tailored for those experiencing memory loss, help to enhance safety for residents with cognitive impairments, although the facility is not designated as a specialized memory care provider. English is the primary language used for communication and care.
Opportunities for resident engagement are structured through clubs and community activities, with frequent social events, outings, and group programs available. The communal areas and outdoor walking paths provide residents with spaces to interact and participate in wellness activities. Autumn House West also supports residents’ social well-being through these regular events and community-building initiatives.
Transportation at Autumn House West is offered as a complimentary service. Residents can use this amenity for both medical appointments and non-medical purposes, such as attending extracurricular outings, shopping trips, or local events planned by the facility. Transportation services are intended to help residents maintain connections with the broader community and support both their healthcare and recreational needs.
Feedback from residents and families of Autumn House West highlights a generally positive perception of the staff, environment, and care provided. Reviews often cite the friendliness and professionalism of staff members, responsiveness of administration, and a strong sense of community as key strengths, particularly under current management. Families appreciate the facility’s efforts to create a supportive and welcoming atmosphere for new residents, as well as the frequency and variety of social and recreational programs. However, some concerns have been raised regarding staffing levels, response times during certain shifts, occasional medication management issues, and inconsistencies in housekeeping. Food quality feedback is mixed, with differing opinions on meals and portion sizes, and sporadic reports about move-in room readiness or bathroom arrangement challenges. While some critical reviews note instances of care lapses or staff behavior, these appear less common compared to the generally favorable assessments. The building itself is described as older but well-maintained and secure, though the surrounding neighborhood’s safety is occasionally mentioned as a concern. Overall, the facility receives positive marks for its value for cost, supportive atmosphere, and ongoing communication with families.
Costs at this community start at $2,000 and range up to $3,038. The average price in the community is $2,625, which is less than the average price in the area of $5,870. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
