Atria Crossroads Place is a senior living community located in Waterford, Connecticut, offering a range of care options including assisted living, independent living, memory care, and general senior living services. The facility is designed to accommodate the diverse needs of older adults, with specialized environments for residents experiencing memory loss such as Alzheimer’s disease or other types of dementia. The community features a secured setting with areas specifically arranged for residents’ safety and comfort, especially for those requiring memory care.

The care services at Atria Crossroads Place include 12 to 16-hour nursing coverage, a team of nurses, and access to a wellness center for routine checkups and health monitoring. Staff members are trained in specialized memory care practices and provide incontinence care, assistance with ambulatory needs, and diabetes care. The facility accepts residents with psychiatric conditions and provides medication management, hospice care, mental wellness programs, and support groups for Alzheimer’s and dementia. Atria Crossroads Place delivers individualized assistance with activities of daily living, offering full support with bathing and toileting and some physical aid with dressing and eating. Onsite services include a barber and beauty salon, massage therapy, laundry and dry cleaning, and podiatry. Fitness and wellness are promoted through a fitness center and various group programs, and the staff can communicate in French and Spanish to accommodate diverse resident backgrounds. The community also makes use of clubs and organized social opportunities to enhance engagement and connections among residents.

Transportation services at Atria Crossroads Place include scheduled transportation for local appointments, errands, and events. The community also offers complimentary transportation, transportation arranged at cost, and non-medical transportation arrangements. These services are intended to support residents’ independence and access to necessary healthcare providers, social outings, and daily necessities outside the community.

Resident and family reviews highlight the attentive and caring staff, homelike environment, high quality of care, and clear, frequent communication with families. Many reviewers observe a strong community focus on resident safety and engagement, with administration praised for maintaining effective safety protocols, particularly during the COVID-19 pandemic. The cleanliness of the facility and the quality of food are often cited as facility strengths, and memory care, in particular, receives approval for its personalized attention to residents. However, there have been isolated negative reviews regarding alleged neglect and understaffing, particularly during high-need periods such as the pandemic. Overall, while the majority of feedback is positive and appreciative of the community environment and staff, prospective residents and families are encouraged to weigh all available feedback as they consider care options. As of early 2024, there have not been any significant recent changes reported for this location.

Costs at this community start at $3,795 and range up to $5,195. The average price in the community is $3,995, which is less than the average price in the area of $8,971. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.