Arbor Ridge at Huntersville

I looked at 4 other places and it was night and day difference. First impression when you walk in is huge, Arbor Ridge did not have the nursing home feel or smell. It is sparkling new and beautifully maintained so it feels like you are walking into a very nice hotel. My dad is in independent living ...

I looked at 4 other places and it was night and day difference. First impression when you walk in is huge, Arbor Ridge did not have the nursing home feel or smell. It is sparkling new and beautifully maintained so it feels like you are walking into a very nice hotel. My dad is in independent living but I looked at assisted as well. The apartments are spacious and very well laid out, they have a lot of smart technology there and have alexas in each apartment. They have smart locks so residents do not have a key to the apartment they have fabs. They have those sensors all around the building so it is very safe. They have housekeeping once a week and they only allow you to skip one week and that is included in the price too. There are full sized refrigerators and you have 2 burners but no oven, it is a really big kitchen. They do have all 3 levels of are so my dad can age in place, I am excited about that. The staff are very nice and responsive, that goes from the directors on down. They have not dropped the ball on anything that I have asked them. They have physical therapy that is offered on site and my dad goes and really enjoys it. They have call buttons in the bedrooms, inside of the shower, near the toilet, AND each resident gets a watch to wear as well. This is included in the money that you pay, that was something that other places did not have. They have a maintenance man that will set up your TV, hang your pictures, curtains, etc. which was a big help. There are plenty of activities and they have a van that is able to take residents to appointments they may have. There is a pickle ball court and they also have a grassy area for your pets, only small dog breeds are allowed and it is a hefty fee to have them there but they are all well behaved. The food could use improvement, I think they are having difficulty with kitchen help and there is inconsistency in the quality and they are working on it. I would absolutely recommend Arbor Ridge at Huntersville to others.

They are a new facility so they are just getting started with the activities and things like that. They do let residents go outside and smoke. They have a very nice dining room, the carpet and décor is all brand new and everything looks classy. The staff are all nice and accommodate any requests yo...

They are a new facility so they are just getting started with the activities and things like that. They do let residents go outside and smoke. They have a very nice dining room, the carpet and décor is all brand new and everything looks classy. The staff are all nice and accommodate any requests you may ask for. I would highly recommend Arbor Ridged to others looking.

My parents moved here from a retirement community in Davidson. What a breathe of fresh air! My parents are treated with respect and caring from everyone they interact with. The dining experience is that of a restaurant and the chef prepares great meals and responds to dietary restrictions. There is...

My parents moved here from a retirement community in Davidson. What a breathe of fresh air! My parents are treated with respect and caring from everyone they interact with. The dining experience is that of a restaurant and the chef prepares great meals and responds to dietary restrictions. There is transportation to doctors appointments, stores and anything else. There is an on-site nurse, hair/nail salon and gym. The activity director provides exercise classes and fun outings. Every Wednesday at 3:00 is a social hour with dancing! Plus, they are paying less for more than what they paid at the “other” place. I like that they provide an “Alexia” and emergency bracelet for each resident. My parents are happy here and are feeling respected and listened to. My mom said “it’s like being on vacation”. I’m happy that they are happy.

Arbor Ridge is a new community and my mom was one of the first residents to move in. they're having difficulty staffing up, but everyone has those issues right now. the kitchen/dining area is a bit understaffed and thus slow so that service could be better. aside from that I love it, everyone is so ...

Arbor Ridge is a new community and my mom was one of the first residents to move in. they're having difficulty staffing up, but everyone has those issues right now. the kitchen/dining area is a bit understaffed and thus slow so that service could be better. aside from that I love it, everyone is so friendly and helpful. my mom is 102 with a birthday coming up and they're having a big celebration there for her. it's also a great value, she has a studio which is the perfect space for her and she's paying less than where she was previously. I would highly recommend them to a family member of friend, again its brand new so they are staffing and filling up, but so far they have just been wonderful.