Anaheim Healthcare Center, Llc

Emergency and ICU phenomenal. Wards okay but sometimes you have to ask more than once for something and very slow to answer summons. Overall care very good and doctors take time to explain treatment and procedures needed for care. My overall experience was good. Call it a 3 1/2 star rating.

If you want to experience, please visit this place. That is all I can say. This place is full of uneducated and no trained health providers

ACTIONS ALWAYS SPEAK LOUDER THAN WORDS. BEING TO LAZY TO ANSWER A PHONE REFLECTS THEY''RE LIKELY TO LAZY TO ANSWER A CALL BUTTON FOR RESIDENTS. I called this place today looking for a resident/patient. The initial phone call rang in excess of 20 times, as I lost count. Person who finally picked...

ACTIONS ALWAYS SPEAK LOUDER THAN WORDS. BEING TO LAZY TO ANSWER A PHONE REFLECTS THEY''RE LIKELY TO LAZY TO ANSWER A CALL BUTTON FOR RESIDENTS. I called this place today looking for a resident/patient. The initial phone call rang in excess of 20 times, as I lost count. Person who finally picked up said they didn''t see the name, but will check. I was put back on hold with the phone ringing 12 more times, stopping, and continuing to ring 9 more times. Someone eventually picked up and said; HOLD ON SHE MIGHT BE AT ANOTHER STATION then immediately put me back on hold with music playing. (Up to this point I''ve already been on hold for 3 min 7 sec.) The hold with music continued for another 5 mins 10 sec. It was obvious no one was going to answer, so I hung up and called back. Someone finally answered and said she''s not here. THINK ABOUT THIS FACT: If employees are too lazy to answer phones, I would be extremely concerned about receiving compassionate care for anyone placed in this facility. If employees are too busy to pick up the phone, it doesn''t take a genius to realize they''re too busy to take care of your loved one.

If you want your loved one to have a new nurse who cannot say anything about her progress or why they’re better or worse, bring your loved one here. If you want to have to be on them to tell you the information about your loved one and their medications after the first month, then bring your perso...

If you want your loved one to have a new nurse who cannot say anything about her progress or why they’re better or worse, bring your loved one here. If you want to have to be on them to tell you the information about your loved one and their medications after the first month, then bring your person here. They’re great-ish the first month. Then, no info, they’re just pushing pills and not trying to get the person out of here. I’m VERY disappointed. That being said they’re not overmedicating my loved one like the one in Long Beach that was rated as one of the 50 best on US News & world report, so there IS that. On the sad side, people with dementia scream because apparently there’s a thing in dementia that causes that. At the Long Beach place, no screaming happened & the nurses etc acted like popular kids in school. Here, they act like the deer in the headlights introvert who didn’t do the homework. “This is my first time with them, so I don’t know” about anything that I ask…. Then they say they’ll look it up, but most questions are “I don’t know” or “I can’t say.” 🤦‍♀️ The state of elder care is PATHETIC in this area!!! If you know of a better one or some way I can get her out of her with the Medicare or Medical to pay for it, Please message me!!!