Alto Grayslake, located in Grayslake, Illinois, is a senior care community offering assisted living and memory care services. The facility is designed to provide personalized care and support to older adults, including those living with Alzheimer's disease or other forms of dementia. Alto Grayslake features secured areas and spaces specifically designed to accommodate residents with memory loss, and it is considered a memory care-only community. The community also provides a variety of amenities, including chef-prepared meals, fitness and wellness programs, social activities, outdoor walking paths, and an on-site barber and beauty salon.
Residents at Alto Grayslake have access to a range of medical and personal care supports. The care team assists with activities of daily living, such as full assistance with bathing, eating, dressing, and toileting. Additionally, staff can provide incontinence care, ambulatory care, and coordinated medication management. Memory care services are delivered in a secure environment that is structured to minimize confusion and maximize safety. The facility supports residents with diabetic care needs and can accommodate individuals who require podiatry services, support for psychiatric concerns, and other specialized care such as massage therapy. Staff members are trained to serve English and Spanish-speaking residents. Activities and engagement opportunities include fitness and yoga, including chair yoga, as well as participation in clubs and community groups. The facility prioritizes maintaining a secure and supportive atmosphere for all residents.
Transportation options at Alto Grayslake include complimentary transportation for medical and non-medical purposes, as well as transportation available at cost for additional needs. This service is intended to help residents attend medical appointments, participate in off-site activities, run errands, or engage with the broader community when desired.
Resident and family feedback, as reflected in reviews, indicates diverse experiences with care quality and staff support at Alto Grayslake. Many reviewers describe staff as friendly, attentive, and dedicated, noting that personal touches and regular communication help foster community. Positive observations include a smooth transition for new residents, a well-kept and cheerful environment, good food, and active encouragement of resident participation and independence. However, other reviewers have expressed concerns about staffing levels, particularly in memory care, noting issues such as high turnover, inconsistent care delivery, and communication challenges with management. Some families have cited delays in assistance, missed appointments, or unmet care needs, and stress that stable leadership is key to quality and resident well-being. The facility’s amenities, cleanliness, and environment receive frequent praise, but reviews suggest that reliability and staff consistency are crucial for meeting the higher care needs of some residents. Publicly available sources as of mid-2024 do not indicate any recent major changes at Alto Grayslake.
Costs at this community start at $2,550 and range up to $8,000. The average price in the community is $5,275, which is less than the average price in the area of $5,570. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
