Golden Legacy Care Center

If you love your family member, do not put them here. They make all kinds of promises about how well they will care for your family and that is just not true. I understand that because of Covid, there are certain activities that are not allowed for the patients safety and certain protocols that must...

If you love your family member, do not put them here. They make all kinds of promises about how well they will care for your family and that is just not true. I understand that because of Covid, there are certain activities that are not allowed for the patients safety and certain protocols that must be followed. We “knew someone” and we were told my father would be given VIP treatment. If that was VIP treatment, then the other patients must have been treated very badly. My father walked in and 4 months later and 40 pounds less, we buried him. He was ignored, not sure if he ever had his teeth brushed and no one made sure he ate. If my stepmother hadn’t called every day and insist that he was bathed a couple of times a week, who knows how often they would have gotten to him. I understand the nurses and LPNs are overworked and underpaid. But we count on them to care for our family member. Even more so during Covid. While I will admit that my father was not an easy patient at times, he certainly deserved better care and respect. From the beginning I did not want him there but he had limited options because of finances. I read other very bad reviews about this nursing home that validate my review. In addition, they are on Medi-Cal’s and Medicare’s “watch list” because of all of their violations. When I would Skype with my father (no outside visitors were allowed because of Covid) he would beg me to take him out of there. He said “I didn’t live my whole life to die in a place like this”. After a couple of months, I think he just gave up and stopped asking. It is beyond heartbreaking. He was admitted to the hospital with pneumonia the end of June 2020 and we are not sure how long he had it before he was so sick they had to act. We brought him home from the hospital because I did not want him to die alone. His hospice nurse said he had bedsores the likes of which he had never seen. He also said that kind of neglect was abuse and I agree totally. Two days after he came home, he died. But at least he was home.

Amazing service so thankful!