Woodland Pond at New Paltz is a not-for-profit continuing care retirement community (CCRC) located in New Paltz, New York. The facility provides a range of senior care options including nursing home care as the primary service, as well as assisted living, memory care, and independent living. Woodland Pond accommodates residents’ changing health needs, allowing for seamless transitions between different levels of care within one campus. As of early 2024, the facility houses approximately 39 residents in its nursing care area and is certified by Medicare and Medicaid, having participated in Medicare since March 25, 2010.
The nursing and medical support at Woodland Pond include round-the-clock licensed nursing staff, on-site rehabilitation services (including physical, occupational, and speech therapy), medication management, and diabetes care. The facility supports residents requiring ambulatory assistance, incontinence care, and memory care. Medical services are supplemented with visiting podiatry and massage therapists. Certified nurses and caregivers provide assistance with daily living activities such as bathing, toileting, and dressing, ranging from some to full physical help as required. Independent living, assisted living, and skilled nursing residents have access to clubs, social activities, and continuing care programs. The facility provides English-language services and emphasizes ongoing wellness through fitness programs and specialized offerings like yoga and chair yoga. Additional amenities include a barber and beauty salon, as well as resident and family counseling services. Woodland Pond also maintains both resident and family councils to ensure open communication between staff and residents’ loved ones.
Transportation at Woodland Pond is offered for both medical and non-medical purposes. The community provides complimentary transportation services for scheduled appointments, outings, and errands, along with additional transportation available at cost for destinations and services beyond the complimentary offerings. This ensures residents are able to access local healthcare providers, shopping, and community events.
Reviews from residents and families indicate that Woodland Pond is recognized for friendly and attentive staff, especially within its nursing and rehabilitation teams. Families appreciate the continuity of care and effective communication from social work and care staff. Many enjoy the engaging activities and the natural surroundings, along with the strong sense of community. However, concerns have been raised regarding food quality, limited dining options, and perceived lack of responsiveness from certain members of management. Some reviewers also report a reluctance among residents to voice complaints due to fear of reprisal, as well as staff turnover and management-related issues. These factors contribute to a mix of positive and negative experiences, particularly in assisted and independent living areas. No recent major structural changes to the community have been reported, but ongoing programming and wellness initiatives continue to be an area of focus at Woodland Pond.
Costs at this community start at $1,234 and range up to $14,357. The average price in the community is $7,796, which is less than the average price in the area of $8,110. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
