Winston Manor Intermediate Care Community in Chicago, IL is a licensed facility specializing in intermediate nursing-home care for adults with mental health needs and other disabilities. Located at 4150 West Roosevelt Road, Winston Manor is primarily designed to support individuals requiring a higher level of clinical oversight than standard assisted living, while still fostering as much resident independence as possible. The facility is registered with the Illinois Department of Public Health and is certified for Medicaid, making it an accessible option for individuals and families seeking affordable long-term care solutions.
The facility provides 24-hour supervision, medication management, and support with activities of daily living, aiming to offer both supportive and transitional care. Residents receive personalized care plans tailored to their specific mental health and physical needs. Medication is administered and monitored by trained nursing staff, and regular assessments ensure that care levels are adjusted as residents’ needs change. In addition to assistance with bathing, grooming, and mobility, Winston Manor offers case management, psychiatric support, and social services coordination to help residents access additional resources in the community.
Resident and staff reports often mention a friendly and welcoming environment, with many residents highlighting attentive care and several staff members describing a supportive workplace culture. The facility features communal dining spaces where residents are served three meals daily, prepared to accommodate dietary restrictions. Social and recreational activities are organized to encourage engagement, such as group games, movie nights, and occasional outings, though the range of activities may be more limited compared to larger or more specialized facilities. Onsite amenities include a common lounge area, laundry facilities, and outdoor seating, providing residents with comfortable spaces to socialize and relax.
However, feedback from families and some visitors indicates concerns about staff professionalism, inadequate communication, and negative experiences with office staff. In particular, there have been serious complaints regarding facility safety, including reports of indoor smoking in shared spaces. Some reviews also mention that certain staff members may lack the necessary knowledge or do not consistently treat residents with the expected level of dignity and respect. These concerns have been echoed in public reviews and regulatory inspection reports, which underline the importance of ongoing improvements in staff training, communication protocols, and adherence to safety regulations—especially in areas such as fire safety and resident supervision.
Overall, Winston Manor provides a range of care services and basic amenities aligned with its intermediate care focus, but family feedback suggests there are areas in need of improvement regarding safety practices and staff conduct. The community offers essential support for adults with mental health and physical disabilities, but prospective residents and their families are encouraged to visit the facility, speak directly with staff and current residents, and review recent inspection reports to ensure the environment meets their expectations for care, safety, and quality of life.
Costs at this community start at $1,500 and range up to $9,020. The average price in the community is $5,260, which is less than the average price in the area of $5,512. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
