Willow Grove is an independent living community located in Matthews, North Carolina, catering to seniors who desire a maintenance-free lifestyle with a focus on independence and social engagement. The community offers senior living apartments that feature amenities such as restaurant-style dining, housekeeping, and pet-friendly accommodations. Residents enjoy a variety of scheduled activities, including games, outings, entertainment, fitness classes, and church services, which foster social connections and provide opportunities for recreation and engagement. Many apartments include balconies or porches, contributing to a comfortable living environment.

Care and medical support at Willow Grove are designed to meet the needs of independent older adults; however, traditional assisted living or skilled nursing services are not provided on-site. The community offers a range of additional supportive services, including medication management, diabetes care, incontinence care, and ambulatory assistance for residents who require some level of help with daily routines. A Wander Guard or similar safety system is available to support the safety of residents who may be at risk of wandering. Willow Grove also provides assistance with activities of daily living such as bathing, eating, dressing, and toileting for those able to perform these tasks with minimal help, supporting resident independence. Additional healthcare-related amenities include access to fitness programs and podiatry services. Residents can also utilize the on-site barber and beauty salon, which offers grooming and personal care. English is the primary language of communication throughout the community.

Transportation services at Willow Grove include both complimentary transportation and transportation available at cost. These services are intended for both medical and non-medical needs, enabling residents to attend medical appointments, run errands, and participate in recreational outings and social activities outside the community.

The community places a special emphasis on wellness and personal growth, offering yoga and chair yoga sessions as part of its activities schedule. This supports residents’ physical health and mobility in an accessible format.

Feedback from residents and families indicates that Willow Grove is appreciated for its welcoming atmosphere, responsive staff, and active calendar of activities. Frequent praise is given to the friendly and helpful day-to-day staff, as well as the pet-friendly environment and comfortable accommodations. Periodic concerns have been expressed about management consistency, staffing levels, and changes to promised amenities or services, particularly related to transportation and support for residents with higher care needs. Dining experiences are mixed, with opinions varying regarding meal quality and variety, though options and flexibility are generally welcomed. Despite these challenges, many families and residents value Willow Grove for its community feel, activities, and supportive environment.

Costs at this community start at $3,169 and range up to $6,395. The average price in the community is $4,452, which is less than the average price in the area of $4,619. The cost of independent living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.