Wickshire Steele Creek is an assisted living and memory care community located in Charlotte, North Carolina. The facility specializes in providing support for seniors who require assistance with daily living activities as well as individuals with Alzheimer's disease or other forms of dementia. Services are tailored to meet the needs of each resident, emphasizing personal care, safety, and engagement. Wickshire Steele Creek offers various amenities including dining services, social activities, wellness programs, and common areas designed for resident comfort.
Residents at Wickshire Steele Creek have access to a range of care and medical support services. Licensed nurses are available to manage and oversee medication administration, provide health assessments, and coordinate care with external healthcare providers. Occupational and physical therapy services are available on-site, designed to help residents maintain and improve their mobility, independence, and daily functioning. Incontinence and ambulatory care are provided for residents who need additional support, including full assistance with bathing, eating, dressing, and toileting. The community also offers diabetes management and hospice care as part of its comprehensive health services.
For residents requiring specialized memory care, Wickshire Steele Creek has secured units and living spaces specifically designed to accommodate memory loss. These areas incorporate safety features such as secured entry and exit points and easy-to-navigate layouts to promote independence while enhancing resident security. Memory care programming includes cognitive activities and therapies focused on engagement and quality of life.
Additional amenities at the facility include an on-site barber and beauty salon, laundry and dry cleaning services, clubs and community groups, fitness programs, indoor and outdoor walking paths, and access to religious services. Eye care is supported through visiting optometrists, and the facility establishes connections with local hospitals such as Saint Louis University Hospital for broader medical needs.
Transportation for both medical and non-medical purposes is offered through complimentary community transportation services. This allows residents to attend off-site medical appointments, run errands, or participate in community outings without additional cost, helping to maintain social connections and support ongoing healthcare.
Resident and family reviews present a mixed perspective on the quality of care at Wickshire Steele Creek. Positive feedback frequently notes the staff’s compassion, patience, and attentiveness, particularly in the memory care setting. Cleanliness, communication, and a sense of security are described as strong points, contributing to a generally supportive environment. Conversely, some reviewers report issues such as understaffing, inconsistency in care quality, high turnover in leadership, and lapses in resident hygiene and timely assistance. Concerns also extend to medication management, resident dignity, and the adequacy of security measures in memory care units. While some families are satisfied with the care and peace of mind provided, others highlight challenges related to care delivery and organizational management. Overall, experiences at Wickshire Steele Creek vary significantly depending on individual circumstances and expectations.
Costs at this community start at $2,595 and range up to $5,895. The average price in the community is $4,995, which is more than the average price in the area of $4,659. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
