White Oak Manor - Burlington is a nursing home facility located in Burlington, North Carolina, offering both short-term rehabilitation and long-term skilled nursing care. It is certified by both Medicare and Medicaid and has been a Medicare participant since April 27, 1989. The facility accommodates up to 137 residents and emphasizes an integrated approach to care, combining traditional nursing services with modern technology. White Oak Manor is part of the Consulate Health Care network, a group recognized for providing comprehensive, integrated healthcare solutions.
The residents at White Oak Manor - Burlington have access to various medical and therapeutic services tailored to meet individual healthcare needs. Services include wound care management and medication coordination, utilizing Care Innovations' Skynet Technology and electronic Medication Administration Records to ensure accurate and timely administration. The facility also offers physical, occupational, and speech therapies to aid in rehabilitation efforts. Additionally, it incorporates Care Innovations’ Quietcare technology to monitor residents' needs discreetly and effectively. The inclusion of resident and family counseling services demonstrates an effort to support both the physical and emotional well-being of residents and their families.
Transportation services at White Oak Manor - Burlington are designed to accommodate both medical and non-medical needs through scheduled local transportation. This service helps ensure that residents attend necessary medical appointments while also offering the opportunity for participation in community-related activities.
Feedback for White Oak Manor - Burlington presents a mixed picture. Some families appreciate specific staff efforts in providing comfort and addressing residents' needs, noting the clean environment and compassionate staff as positives. However, there are also significant concerns reported, including poor care practices, neglect, and unprofessional staff behavior. Reports of inadequate hygiene, inattentiveness, and administrative issues suggest ongoing systemic challenges. Despite the facility's efforts to address complaints at an administrative level, these varied reviews highlight a need for enhanced quality control and patient satisfaction processes. The facility has not publicized any recent improvements or changes in response to these reviews.
Costs at this community start at $6,844 and range up to $7,148. The average price in the community is $6,996, which is more than the average price in the area of $4,746. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
