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- Assisted Living
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Where The Heart is
410 S Norris St, Burlington, WA, 98233
Where The Heart is
410 S Norris St, Burlington, WA, 98233
Where The Heart Is: Exceptional Assisted Living and Memory Care in Northern Washington
Where The Heart Is provides assisted living and memory care in the picturesque town of Burlington in northern Washington. This cozy community boasts an elegant dining room, a comfy movie theater, a full-service beauty salon/barber shop, a relaxing sunroom, and a beautiful courtyard for getting sun. There are also two large balconies where residents and visiting family members can chat or dine al fresco. These beautiful spaces are the backdrop for the award-winning SPARK program, an approach that incorporates science-backed rehabilitative techniques to heighten engagement, boost cognition and promote a feeling of accomplishment, regardless of the person’s skill level.
SPARK also fills the calendar with a wealth of activities designed to nourish the mind, body and soul. These daily events are tailored to each resident but might include things like art classes, baking and cooking sessions, bingo games, bath product-making crafts, happy hours, music therapy and lively pizza parties. There are several social clubs loved ones can join, including Gardening Club, Walking Group and Resident Committee.
Find a Place to Belong at Where The Heart Is
Burlington is a quaint, family-oriented town that sits on the banks of the Skagit River. There’s a lot to see and do for residents and visiting family members, and Where The Heart Is has a bus to take them around. Excursions might include Deception Pass State Park, scenic drives through the Cascade Mountains, the Children’s Museum of Skagit County and the Cascade Mall. Every year is the Tulip Festival, a resident favorite.
Loved ones can enjoy this wonderful lifestyle thanks to round-the-clock attention from trained caregivers. They proudly offer medication administration, wellness check-ins and assistance with activities of daily living (ADLs) like grooming, dressing, bathing and continence. The staff at Where The Heart Is includes a Medical Director, a Health Services Director, an Infection Preventionist-licensed Executive Director and an experienced LPN.
Does Where The Heart Is seem like a potential home for yourself or a loved one? Get more info, see prices and arrange a personal tour by chatting with our team.
There are 5 hospitals within 25 miles of Where the Heart is. The two closest hospitals are Peacehealth United General Medical Center which is 3.3 miles away and Skagit Valley Hospital which is 3.9 miles away.
Some of the key amenities available at Where the Heart is are:
- Pet Friendly
- Outdoor Areas
- Pool
- Clubs & Communities
- Social Outings
Services and Amenities
Services
- Activity Center
- Housekeeping
- Parking
- Complimentary Transportation
- Transportation at Cost
- Filipino
Activities & Fitness
- Fitness Programs
- Visiting Chaplain or Priest
- Visiting Rabbi
- Happy Hour
- Live Musical Performances
- Yoga / Chair Yoga
Dining & Nutrition
- Library & Computer Lounge
- All-Day Dining
- Meals Provided
- Guest Meals
- International Cuisine
- Vegetarian
Accommodations
- Beauty & Barber
- Wheelchair Accessible Showers
- Respite or Short Term Stays Offered
- Wi-Fi/high-speed internet
- Kitchenette
- deck
Care
- Diabetic care
- Memory care
- Incontinence care
- Ambulatory care
- Medication management
- Hospice available on-site
Neighborhood
- Piano or Organ
- Raised Garden Beds
First I would say, if you care about your loved one then don't take them here. I've walked into Mom's room and here are a few situations that I observed. Dirty diaper under her bed covers. Poop on the top and bottom of the toilet seat. Puke in her garbage can and in her bed as she laid in it.. This ...
First I would say, if you care about your loved one then don't take them here. I've walked into Mom's room and here are a few situations that I observed. Dirty diaper under her bed covers. Poop on the top and bottom of the toilet seat. Puke in her garbage can and in her bed as she laid in it.. This time went to hospital and was dehydrated. Another time walked in and Mom was laying in her bed moaning in pain. Went to hospital and her body was septic. Urine had been smelling bad for over a week and they never took any actions towards it. Which later I found out that smell in her urine was a yeast infection that led to her body being septic. It turned into an infected kidney. 40 plus days in the hospital. Both times I found her in these situations and had to make them call the ambulance. I can only imagine what would of happened to Mom if I wasn't around. I can tell you the communication between people working the floor and administration is a zero. Terrible administration.
Read moreThe Marketing Director at Where the Heart is, [name removed], was amazing and so helpful with getting my mother in law into the facility and situated. She has continued to be very helpful, even months after she was moved in, with getting things situated. The housekeeping and the care managers have b...
The Marketing Director at Where the Heart is, [name removed], was amazing and so helpful with getting my mother in law into the facility and situated. She has continued to be very helpful, even months after she was moved in, with getting things situated. The housekeeping and the care managers have been wonderful. The activities and the meals and dining are great. I would recommend this facility to family and friends.
Read moreMom lives in Where the Heart is Assisted Living and Memory Care. The real stand out there is the layout. It is very conducive to the resident's interaction. There are very few hallways, but large gathering spaces with outdoor patios on the first and second floors, beautiful gardens, a central m...
Mom lives in Where the Heart is Assisted Living and Memory Care. The real stand out there is the layout. It is very conducive to the resident's interaction. There are very few hallways, but large gathering spaces with outdoor patios on the first and second floors, beautiful gardens, a central meeting area, and smaller dining areas in every wing. They've had a pretty good staff. They've changed ownership and right now the problem has been staffing. It's really hard in the general Seattle area to keep staffing. The cost of living is high so they've had a lot of turnovers. Their activities are minimal. They have had trouble hiring an activities coordinator again. They don't have a special room for activities at this location, but one thing that's kind of unique in this place is every room opens up into a great area as opposed to a hallway. There are two wings. Each wing has two floors and each wing is separate. They have a dining area, a small kitchen, a gathering area, and an outdoor covered balcony or patio that people can congregate on, as well as some really pretty grounds that they can interact with.
Read moreFor our situation, our loved ones both have different problems and Where the Heart is best facilitates them both without having to place them in two separate facilities. They have not been here long, but based off of the experience so far, we would recommend the facility to others,
To each and everyone: The end of summer party was such a HUGE success!! The food, decorations, music were all so special. Mostly it was the extra love the staff and all the helpers displayed to all of us lucky enough to be invited! Thank you from the bottom of our hearts!
It's a great place. I appreciate the staff, and the interaction with them. They really do care for the residents. I like the intimacy of the smaller space. The dining room and activities is located in the same building. Overall, they take really good care of my loved ones, inspite of a few challenge...
It's a great place. I appreciate the staff, and the interaction with them. They really do care for the residents. I like the intimacy of the smaller space. The dining room and activities is located in the same building. Overall, they take really good care of my loved ones, inspite of a few challenges with adjusting. It's a much better fit for my loved ones.
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