Westport Place Health Campus, located in Louisville, Kentucky, is a senior care facility offering a range of services with a primary focus on nursing home care and additional provisions for assisted living. The facility, certified by Medicare since July 14, 2011, is licensed to care for up to 54 occupants. Operated by Trilogy Health Services, Westport Place provides care for individuals requiring 24-hour skilled nursing, support for Alzheimer’s and other dementias, and rehabilitation therapies. Residents receive support with activities of daily living, including full assistance with bathing, eating, dressing, and toileting. The care team includes licensed nurses, therapists, and aides, delivering physical, occupational, and speech therapy. Specialized care such as stroke recovery, incontinence management, ambulatory assistance, diabetes care, and memory support is available. The facility is equipped with a therapy room and offers services including outpatient rehabilitation, audiology, dental care, and podiatry. Partnerships, such as with Saint Louis University Hospital and technological supports like Care Innovations' QuietCare and electronic Medication Administration Record systems, are in place to enhance resident safety and care delivery.
Residents have access to a variety of amenities, including clubs and community engagement programs, a barber/beauty salon, and both resident and family counseling services. Respite care is also available for short-term needs. The facility supports psychosocial well-being and makes accommodations for individuals with psychiatric issues. For the comfort and convenience of residents, chef-prepared meals, life enrichment programming, and communal spaces are available. There is also attention to personal needs, including full assistance with activities like eating and dressing.
Reviews of Westport Place Health Campus are mixed. Some families and residents highlight strengths in the therapy and rehabilitation programs, as well as positive interactions with certain members of the nursing staff, who have been described as diligent and welcoming. However, several concerns have been raised regarding chronic understaffing, which can contribute to delays in medication administration and personal care, and may place strain on staff. Reports from some families point to maintenance issues, unsanitary conditions in certain rooms, and challenges related to food quality and timely meal service, even for residents with diabetes. Feedback has also included complaints about slow responses to call lights, lapses in safety measures, and inconsistencies in the facility's overall standard of care. While some families describe the environment as professional and caring, others have noted a decline in quality over time. No major recent developments or expansions have been indicated for this facility based on currently available information.
Costs at this community start at $1,970 and range up to $7,163. The average price in the community is $4,566, which is less than the average price in the area of $4,859. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.