Westmont Of Pinole

We like the community size, services offered, friendliness of staff and residents. I also think there is some room for improvement in the food area. There is room for improvement by way of a well defined transition communication plan on care plan It would be helpful to have a meeting with family pre...

We like the community size, services offered, friendliness of staff and residents. I also think there is some room for improvement in the food area. There is room for improvement by way of a well defined transition communication plan on care plan It would be helpful to have a meeting with family pre move in ( post assessment), then another 2 weeks after move in and a month after...something of an on- boarding, how its going check in and a look back, now that family member has been here check in. A feedback loop for both family and Westmont because that is the space improvements happen and expectations are understood or clarified. I want to add that it is a very welcoming environment to new residents and their families. It gives the piece of mind needed. Change is difficult but made easier with a warm welcome and support for daily life needs.

My husband moved into Westmont of Pinole. Everyone was very welcoming. Everyone had smiles. They gave directions when it looked as if I was lost. They seemed to support one another in the different duties that they were performing. Some asked for help, and others volunteered. The administrative staf...

My husband moved into Westmont of Pinole. Everyone was very welcoming. Everyone had smiles. They gave directions when it looked as if I was lost. They seemed to support one another in the different duties that they were performing. Some asked for help, and others volunteered. The administrative staff was quite congenial and they asked lots of open-ended questions. I didn't feel any pressure. It was one of three times that I visited before making a final decision. And each time that I visited or talked with someone on the phone, they provided the answers to questions that I had concerns with. I wanted to make sure that this was the best fit for my husband and our family. And we decided to go forward. His room is a room that was divided into two parts, A and B, and formerly it was a large room. Some time ago he was in the B section, which is the larger of the two portions. The room is divided by a wall that does not go all the way up to the ceiling. It's maybe about ten or 12 inches. So that there is an opportunity, I guess, for some discussion, If my husband and the gentleman chose to do that. He has two large windows that let in lots of light, but there were, I guess, pulled-down screens that provided light filtering in the evening at night, but it raised during the day. I was happy to see in another apartment that there was a hummingbird feeder that was in front of their window. We have hummingbirds that come to our house. So in trying to make his location as home-like and memorable as possible, I did purchase a tall shepherd's hook that will be placed in front of this window. They haven't done it yet, mainly because I haven't asked them. I plan on asking the manager that operates the facilities to place it, and so he can get hummingbirds to come to visit him. He has a large bathroom with a shower that has a fold- down chair and toilet and sinks. It's easily accessible. And there is an emergency alarm button that is available. He has indicated that he has enjoyed taking the showers there because it's open, so he doesn't feel claustrophobic. They have a calendar of activities, of scheduled things to do, three or four that I remember. He has been out a couple of times from his room, still getting acclimated since it's only been a week and a half. They have bingo. They had a happy hour on Thursday, and the residents seemed to enjoy that. They did have a Mardi Gras on Fat Tuesday. He had not moved in at that point, but we had been invited to attend. Last Wednesday they did give him a bouquet of welcome balloons and some Mardi Gras beads and a couple of other little trinkets. They have access to Direct TV, which he was happy about because he had been watching a lot of TV at home. So, that was available right away. It was hooked up, and so even on the first night, he had access to television, and we were able to set up his Roku. So, he was able to get Netflix and some of the other channels.

Westmont of Pinole was very clean. They were thorough in giving me a tour of the different rooms and explaining the different prices. They had a nice garden area in the back where people could sit, and I thought it was very pleasant-looking. It looked like the facility was up to date. They had a bea...

Westmont of Pinole was very clean. They were thorough in giving me a tour of the different rooms and explaining the different prices. They had a nice garden area in the back where people could sit, and I thought it was very pleasant-looking. It looked like the facility was up to date. They had a beauty salon, a patio, and an activity room. I saw the menu, and I was impressed. I thought they had a very nice menu. The dining area didn't seem crowded. It was very well arranged.

I was able to visit Westmont of Pinole and it was wonderful. The layout was beautiful, it's a nice setting, everything's clean and there were no smells. Downstairs, they had sitting areas for the family to come in. Say, you wanted to have a birthday party, they had rooms that could accommo...

I was able to visit Westmont of Pinole and it was wonderful. The layout was beautiful, it's a nice setting, everything's clean and there were no smells. Downstairs, they had sitting areas for the family to come in. Say, you wanted to have a birthday party, they had rooms that could accommodate the family and you could come in and bring food. It's three floors, and they have another floor on the back for assisted living, and they have gardens all around. So in the summer, it's nice and you can go out in the sitting areas there. One of the floors had a gym with a couple of things to sit on, you can ride the bike, and they had a couple of fitness equipment. They also had somebody to help direct you to get on the fitness equipment. It's nice. The person who gave the tour was very knowledgeable, and we also met the staff and caregivers. They come up to the rooms if you need help with getting bathed or dressed, they can help you. It's one of the nicest places I've seen. For the husband and wife, they have rooms for two, it's a really beautiful facility. I really would recommend them. They gave us lunch, we had chicken alfredo and they had a chef, it's wonderful. And when you go to the front of the facility, it's all sitting areas because you want to sit out there and talk with your family and relatives or have conferences, you can bring people outside or kids or grandkids, and they can just sit there. It's perfect.