Westlake Health Campus is a senior care facility located in Commerce, Michigan, and operated by Trilogy Health Services. It offers a continuum of care options, with primary services in skilled nursing (nursing home) care and supplementary offerings in assisted living. The facility is Medicare and Medicaid certified, having participated in Medicare since November 14, 2008, and provides services to 53 residents. The campus is designed to accommodate a range of care needs, including both short-term rehabilitation and long-term residential care, with a dedicated memory care section structured to meet the needs of individuals living with Alzheimer's disease or other forms of dementia.
Westlake Health Campus offers a variety of medical support services and amenities. Residents benefit from 24-hour skilled nursing care and access to therapy services including physical, occupational, and speech therapies. Outpatient rehabilitation is available, supported by teams of licensed nurses and therapists. The community also provides non-ambulatory care, incontinence care, and medication management. Memory care programming features a secured, specialized environment intended for the safety and well-being of residents with memory loss. Other core services include ambulatory care, diabetes management, optometrist visits, and both standard and chair yoga programs to promote physical well-being. The facility includes amenities such as a barber/beauty salon, outdoor walking paths, fitness programs, and areas for clubs and community gatherings. Support for resident and family education covers lifestyle, nutrition, and disease management. Westlake Health Campus collaborates with healthcare providers such as Saint Louis University Hospital to support comprehensive medical needs.
Respite care is available for temporary stays, and the campus facilitates family/resident counseling to support adjustment and well-being. The memory care unit—while designed for residents requiring a secure setting and specialized programming—has received mixed feedback, with some family members reporting positive experiences and others citing concerns about adequate staffing levels and staff training to handle complex memory care needs.
Transportation is provided at cost for both medical and non-medical purposes, enabling residents to attend appointments, off-site activities, and personal errands as needed. Additional lifestyle amenities include opportunities for social engagement through clubs, scheduled group activities, and wellness offerings such as chair yoga.
Family and resident feedback commonly notes the cleanliness and appeal of the facility, the welcoming demeanor of staff, and the quality of the dining experience, including notable Sunday brunches. Activity programs and therapy services are frequently mentioned as strengths, supporting both rehabilitation and ongoing resident engagement. However, consistent concerns have been raised related to staffing sufficiency, response times, and communication between staff, residents, and families—especially within the memory care unit. Some families have indicated concerns about care consistency, equipment availability, and the ability to support residents with higher needs.
In summary, Westlake Health Campus provides a comprehensive range of skilled nursing and assisted living services, along with specialized memory care. Residents have access to a broad array of therapies, health management support, fitness offerings, and social opportunities, as well as transportation for appointments and activities. While many families report high satisfaction with general care and amenities, ongoing concerns regarding staffing levels and communication are noted, particularly in relation to memory care services.
Costs at this community start at $1,400 and range up to $7,665. The average price in the community is $4,532, which is less than the average price in the area of $5,093. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
