West River Health Campus, located in Evansville, Indiana, is a senior living facility operated by Trilogy Health Services. The campus provides several types of care, with primary services in assisted living and additional options for skilled nursing home care, memory care, and short-term rehabilitation. The facility is certified by Medicare and Medicaid and has participated in the Medicare program since February 7, 2011. West River Health Campus accommodates 61 residents and focuses on supporting both residents and their families through residential and family counseling services. The facility also includes contemporary care innovations, such as the QuietCare monitoring system and electronic medication administration records, aiming to ensure accuracy in medication management and resident safety.
Specialized medical support at West River Health Campus includes access to licensed nurses, stroke care, diabetes care, and a full spectrum of therapy services: physical, occupational, and speech therapies, along with podiatry. Memory care services, including specialized staff training for dementia and Alzheimer’s care, are also available. Residents benefit from regular health and fitness programs, incontinence and ambulatory care, as well as support with activities of daily living. The care team assists residents with bathing, eating, and dressing when some physical assistance is required, and offers full assistance with toileting. The campus features amenities such as a barber/beauty salon, restaurant-style dining, and a range of social and recreational clubs and communities designed to promote engagement and wellness. Collaboration with local healthcare providers, such as Saint Louis University Hospital, is in place for residents requiring advanced medical attention.
Transportation services at West River Health Campus are available to residents at a cost. These services accommodate both medical and non-medical needs, such as trips to medical appointments, shopping, or community outings, to help maintain independence and access to external healthcare and local events.
Resident and family reviews of West River Health Campus present a mixed picture. Many families praise the facility for compassionate staff, effective memory care, engaging social activities—including Friday outings and communal functions—and strong rehabilitation services. Positive feedback highlights good communication and attentive support that keeps residents comfortable and socially active. Conversely, other reviewers express concerns regarding care consistency, citing incidents of delayed hygiene assistance, residents missing meals, perceived understaffing, and inadequate communication with families. Some dissatisfaction centers on leadership responsiveness to concerns and issues with nighttime security. Overall, feedback underscores that experiences at West River Health Campus vary widely, with some residents' families reporting excellent, reliable care and others pointing to significant lapses that affect trust and satisfaction.
Costs at this community start at $4,029 and range up to $7,041. The average price in the community is $5,535, which is more than the average price in the area of $5,411. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
