Waltonwood at Twelve Oaks, located in Novi, Michigan, is a senior living community offering specialized memory care as its primary care service, with additional options for assisted living and independent living. The facility is designed to support residents with a range of needs, providing a continuum of care as individual requirements evolve. The community offers personalized care plans that are regularly updated to ensure appropriate support across daily living activities. Residents live in a secured environment with indoor walking paths, supporting safety and mobility, and have access to amenities such as restaurant-style dining, a therapy room, on-site barber/beauty salon, and a calendar of fitness programs, including yoga and chair yoga. English is the primary language used across all services.

Waltonwood at Twelve Oaks provides a variety of specialized care services. Residents needing diabetes care receive support with blood sugar monitoring, medication management, and dietary planning. Incontinence care and full assistance with bathing, eating, dressing, and toileting are available for those who require help with activities of daily living. Ambulatory care is provided for residents with mobility challenges, and the campus features secured areas to support individuals with memory care needs. The care team coordinates medication management and partners with medical professionals to provide services such as podiatry and therapy, which can take place in the on-site therapy room. The community also promotes general wellness through scheduled fitness programs and walking paths to encourage physical activity and social interaction.

Transportation services at Waltonwood at Twelve Oaks include both complimentary and at-cost options. These services are available for medical appointments, such as doctor visits or therapy sessions, as well as for non-medical purposes, including outings, shopping, and group recreational activities. This approach helps residents maintain their independence and access to important resources and community events.

According to resident and family feedback, Waltonwood at Twelve Oaks is noted for its friendly and accommodating core caregiving staff, who are recognized for providing compassionate assistance and contributing to a clean, well-maintained environment. Residents and their families frequently mention a sense of comfort from the range of available activities and the perceived quality of meals. The staff’s efforts during challenging circumstances and the various on-site amenities are often highlighted as positive aspects. However, some concerns are reported regarding high costs, periodic increases in care-related fees, administrative communication, and billing practices. There is occasional feedback on management turnover and a sense of corporate focus on profitability. Some reviewers indicate that certain staff members could demonstrate greater attentiveness or engagement. Overall, while families commend the care and amenities offered, there is noted room for improvement in transparency, communication, and cost management. No significant changes to services or developments at the facility have been publicly reported as of mid-2024.

Costs at this community start at $3,802 and range up to $7,470. The average price in the community is $5,636, which is more than the average price in the area of $4,871. The cost of memory care in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.