Vineyard Park of Surprise, managed by CarePartners, is an assisted living community situated in Surprise, Arizona. The facility primarily provides assisted living services and offers additional specialized memory care for residents with Alzheimer’s disease or other forms of dementia. Support for activities of daily living, such as bathing, dressing, and mobility, is available to residents as part of the care program. The facility integrates amenities such as restaurant-style dining, wellness programs, recreational and social activities, and a barber/beauty salon. Indoor and outdoor walking paths are accessible for exercise and leisure. Fitness classes, including yoga and chair yoga, are also offered as part of the wellness program. Language support services are provided in both English and Spanish to help address the diverse needs of the resident population.
Specific medical and care services at Vineyard Park of Surprise include medication management, diabetes care, incontinence support, and ambulatory care for those needing assistance with mobility. Optometrist visits are available as part of broader healthcare coordination. Memory care services are delivered in dedicated, secured areas of the community, designed specifically to accommodate residents with memory loss, helping maintain safety and minimize confusion. Residents may participate in organized clubs and community activities that encourage engagement and socialization.
Transportation services support both medical and non-medical needs of residents. Complimentary transportation is provided for scheduled appointments and outings, with additional transportation offered at cost for individual requirements. These services ensure that residents can attend offsite medical appointments as well as social and leisure activities.
Resident and family reviews indicate a broad range of experiences with care quality and staff interactions at Vineyard Park of Surprise. Positive reviews highlight attentive staff, a welcoming environment, regular activities, and clean, updated facilities, as well as administrative support during challenging transitions. However, a significant number of reviews cite concerns related to inconsistent care, management turnover, communication issues, lost items, delays in meal service, and cleanliness in dining areas. Some families express concerns about unattended residents and lack of follow-through, particularly in memory care. The consistency and quality of care appear to vary by staff member and management changes, with satisfaction levels differing sharply among residents and families.
Costs at this community start at $3,325 and range up to $4,225. The average price in the community is $3,775, which is less than the average price in the area of $4,447. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.