Valerie Manor

If I can give half a star only one nurse who was absolutely a delight though was Alveria. I had a multilevel spinal fusion done at Uconn I transferred here because I did here great things, soon as I got here it was bad! The Rehab that''s on the 1st floor my insurance wouldn''t cover! Trust me I was ...

If I can give half a star only one nurse who was absolutely a delight though was Alveria. I had a multilevel spinal fusion done at Uconn I transferred here because I did here great things, soon as I got here it was bad! The Rehab that''s on the 1st floor my insurance wouldn''t cover! Trust me I was fighting my insurance, so I ended up on the 2nd floor which is a whole other world, I come from a long line of Nurses and Military People so when I heard these nurses who for some odd reason talk in the hall way about the people they are tending to was absolutely sickening and disgusting! Talking about how they don''t get paid enough for this, One said oh I love you Girls ( her workers) but I am not staying longer, oh the best one a worker from the kitchens doing rounds made small talk with a nurse and he said the whole kids in kitchen staff called off and she said oh no what are the people supposed to eat? His Response was I don''t care I leave at 3pm! Now I know some are these people are old and have demintia but they still have feelings and can Hear You! They live on that floor and my roommate told me 2 years there and it''s the most horrible place ever. Now my Personal Experience soon as I came in here''s your bed, they never periodically come check in on you unless you hit the call button, I did have help for a night going to the bathroom then in the A.M. I hit the call button the woman looks at me like I have 3 heads and says we don''t take you to the bathroom in the morning it''s the bed pan... Now they said infront of my boyfriend and I pain medication will be 4 hours for oxy and 6 hours for gabapatin, 1st night over an hour late and my roommate went to remind her about the I heard her from the hall way " I AM ONLY ONE PERSON, WAIT" then a minute later she comes in all smiles and says I''m sorry. Going straight to what broke the camels back for 3 days I kept saying that I have this bad headache being brushed off, I am in pain not thinking straight have the cold sweats going on my boyfriend comes in takes charge and these nurse''s automatically put me on the high priority list he leaves goes home, the nurse admitted that the other shift forgot to give me some pain medication that day. What happened was I ended up going to the emergency room and I told them I refused to go back to that place I did not feel safe. Now I am heading to another place and Pray that it''s better.

It’s so sad and unfortunate when loved ones can’t care properly for their loved ones. We have to rely On facilities such as assisted-living and nursing homes that are supposed to be able to provide better care for one. Well my mother has not been able to walk in years and has dementia. I went to...

It’s so sad and unfortunate when loved ones can’t care properly for their loved ones. We have to rely On facilities such as assisted-living and nursing homes that are supposed to be able to provide better care for one. Well my mother has not been able to walk in years and has dementia. I went to visit her this weekend and she was still laying in bed and it was almost noon. She only had a top on and a diaper. They never even put pants on her. There is a slab of bacon sitting there on I’m sure a dirty table with no plate under it. She is unable to feed herself yet it was just left there. She’s skin and bones. I have visited several times and she has other residents clothes on when I actually have all her clothes labeled so there should be no Mistake. I have walked in several times her teeth are just sitting on the dirty table( we know she can’t remove them) I can go on and on. It’s awful. It’s a shame. Like I said we have no alternative but To put her in a nursing home. But to watch this is inhuman

Very deceiving facility. Looks decent, administration talks a good talk to get your family member in. Valerie Manor is a dump. Food is disgusting. Residents treated so poorly there. Beyond understaffed. Don''t send family member there with any valuables, they will disappear as will any nice clothes ...

Very deceiving facility. Looks decent, administration talks a good talk to get your family member in. Valerie Manor is a dump. Food is disgusting. Residents treated so poorly there. Beyond understaffed. Don''t send family member there with any valuables, they will disappear as will any nice clothes brought in. If you want your live one neglected and trated like a dog, then this is the perfect place. Want family cared for with love, empathy and kindness, go elsewhere

Visited my sister on 12/26/21, completely understaffed and rooms not clean. We had to feed my sister both lunch and dinner and take her to the restroom. Her roommate was not fed lunch until 2 pm and was still in bed. The nurses and staff are really good but they can only do so much. Very concerned t...

Visited my sister on 12/26/21, completely understaffed and rooms not clean. We had to feed my sister both lunch and dinner and take her to the restroom. Her roommate was not fed lunch until 2 pm and was still in bed. The nurses and staff are really good but they can only do so much. Very concerned they will lose the good help they have. They welcome and appreciate you reaching out. I did that before taking to google review. The director does not even state his name in voice mail and never returned my call. This is not the first time not receiving a response.