Trustwell Living at Highlander Place is an assisted living facility located in Kelso, Washington. The community is designed to provide seniors with support for daily activities while encouraging as much independence as possible. Residents at Highlander Place have access to a variety of amenities, including meal service, housekeeping, a barber/beauty salon, and spacious common areas such as courtyards and activity rooms. The community’s environment is often described by residents and families as homelike and intimate, in part due to its smaller size.
Highlander Place offers a range of care and medical support options. Assisted living services include assistance with activities of daily living such as bathing, eating, dressing, and toileting for those who require self-care support. The facility provides incontinence care, ambulatory care for residents with mobility challenges, and medication management to help ensure medications are administered appropriately. Scheduling of doctors’ appointments and accompanying residents to those visits can also be arranged. Diabetes care and a wellness program are available to address chronic health needs and promote ongoing health. The community includes a memory care program for individuals living with memory impairment, offering specialized support and supervision. Staff members communicate in English and strive to personalize care according to the unique needs of each resident.
Transportation services at Highlander Place are arranged both for medical and non-medical purposes. Scheduled transportation is available for group outings and appointments, while transportation at cost can be arranged for additional or individual needs. These services assist residents with attending medical appointments in the community and participating in local errands, shopping trips, or recreational activities.
Based on resident and family reviews, Highlander Place is recognized for its attentive and supportive staff, its clean and updated environment, and its range of meaningful activities. Residents and their relatives often report improved well-being and social engagement after moving in, attributing this to individualized care and increased opportunities for interaction. However, some reviews have noted occasional concerns with management style, staff turnover, and privacy issues, as well as the lack of Medicaid acceptance. The facility maintained health and safety protocols during the COVID-19 pandemic, which received both positive and critical feedback. Overall, Highlander Place aims to provide a secure setting where residents' daily needs are met and where families can feel assured of their loved ones’ care.
Costs at this community start at $2,730 and range up to $7,265. The average price in the community is $4,998, which is more than the average price in the area of $4,676. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
