Town And Country Health & Rehab

After being told several times we’d be able to have a safe outdoor visit with our Grandmother, both times that has changed even after I expressly asked the question pertaining to the entire situation. I was told everything was fine. First the visit was changed to an indoor visit because it was �...

After being told several times we’d be able to have a safe outdoor visit with our Grandmother, both times that has changed even after I expressly asked the question pertaining to the entire situation. I was told everything was fine. First the visit was changed to an indoor visit because it was “windy,” it was in fact a beautiful day. My daughter was heartbroken as she was quite rudely told she couldn’t come in. My husband went into that visit alone and his grandmother was in such a poor hygiene state he was appalled. Today we had a 3pm outside visit planned. When I scheduled this last week once I was told everything was fine, my sister in law and her three children drove in for this visit. I asked several times scheduling the visit if everything was ok and was assured it was. Today I’m told, an hour before the visit that only two adults can visit outside. Not once was anything like that said to me. We have tried to be patient but two consecutive times of changing rules is insane. We will be looking into other options, these residents do deserve to isolated at the whims of the staff.

If you are looking for employment here DON’T even waste your time!! Unless you like modern day slavery...In the 9months I worked there,this place was NEVER fully staffed with enough workers especially on the weekends. The Administrator does the CNA/Nurses schedule and puts down workers she knows f...

If you are looking for employment here DON’T even waste your time!! Unless you like modern day slavery...In the 9months I worked there,this place was NEVER fully staffed with enough workers especially on the weekends. The Administrator does the CNA/Nurses schedule and puts down workers she knows for a fact has never stepped foot in T&C or hasn’t worked there in weeks/months but that’s how much they care. Can you imagine your loved one going hours with out being changed or bathed due to lack of enough workers? They push all the good employees away and keep the ones who mistreat residents daily and trust I have witness and seen with my own eyes complaints being made and absolutely nothing being done about it. The owner (Libby) wanted me wrote up after witnessing me wipe a dust mark off a window,but in her eyes I was not cleaning the window properly (keep in mind the window was already cleaned) ...”perception” ...Libby also wanted me wrote up because I parked my cart on the hall to go sweep my entree ways which my Supervisor just asked me to do before I left. Who in their right mind would want to continue to work for a company that writes you up for pettiness but turns a blind eye to things that really matter. Like: your CNAs NOT using gloves, the food you serve (trash),the roaches&rats you can’t seem to get rid of, residences being verbally&physically mistreated, Payroll stealing money, and this list goes on but I will save that for the BBB. Sincerely another GREAT worker you lost 😘