The Waters of Highland Park, located in Saint Paul, Minnesota, is a senior living community that offers memory care as its primary service, along with assisted living, independent living, and general senior living options. The facility provides residents with personalized care plans tailored to their individual needs, supporting a range of care requirements from minimal assistance to full support for daily activities such as bathing, eating, dressing, and toileting. The community emphasizes holistic wellness and hospitality-focused services for its residents.
Care and medical support at The Waters of Highland Park include access to on-site or visiting healthcare professionals such as optometrists and massage therapists, and licensed staff providing services such as medication management, diabetes care, incontinence care, and ambulatory support. The memory care program is situated within a secured community that is specifically designed to accommodate those experiencing memory loss. Amenities to support wellness and engagement include fitness programs, yoga and chair yoga sessions, outdoor walking paths, and organized clubs and community activities. Residents can also access a barber/beauty salon for grooming needs and enjoy a community that offers both secured and open gathering spaces. English is the primary language for all services provided.
Transportation is available to residents through complimentary services, supporting both medical and non-medical appointments or outings. This service allows residents to attend healthcare visits, run errands, or enjoy off-site activities and community events with greater ease and reduced caregiver burden.
According to resident and family reviews, experiences with care and staff at The Waters of Highland Park are mixed. Many residents and families note the community is well-maintained, offers a range of healthy food choices, and provides attentive general care and professional staff, particularly for those in independent or assisted living who require minimal support. Activities and medical provisions are often found sufficient for these populations. However, substantial concerns have been reported regarding the memory care unit, particularly with respect to staff training, high turnover, and inconsistent follow-through on care tasks, especially for residents with higher medical or dementia-related needs. Reviewers describe communication challenges, occasional delays in maintenance or care, and dissatisfaction with rigid administrative practices. Positive aspects frequently mentioned are the friendliness of staff, the physical environment, and the overall food quality, while specialized memory care and complex medical support are identified as areas for improvement. The community has not noted any major recent renovations or programmatic changes as of mid-2024.
Costs at this community start at $3,355 and range up to $4,822. The average price in the community is $4,088, which is less than the average price in the area of $4,873. The cost of memory care in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.