The Watermark at Houston Heights - Memory Care, located in Houston, Texas, is a residential care facility dedicated to supporting individuals living with Alzheimer’s disease and other types of dementia. The facility focuses on memory care as its primary service, offering personalized care plans tailored to residents' cognitive and physical health. Its environment is designed for security and comfort, with secured spaces to help ensure resident safety. Residents have access to 24/7 support and oversight from staff, helping to address both planned and emergent needs specific to memory loss. The community incorporates life enrichment activities and wellness services, and provides meals in a restaurant-style setting.
Care and medical support at The Watermark at Houston Heights include medication management, with staff assisting residents with medication administration as part of their care routines. The facility can also support residents with psychiatric diagnoses and coordinates with outside professionals for dental and podiatry care as needed. Therapy services are available in an on-site therapy room, where residents can participate in rehabilitation and wellness programs. Staff can provide full assistance for activities of daily living, including bathing, eating, dressing, and toileting, addressing the needs of residents who require comprehensive hands-on help.
Resident and family reviews of The Watermark at Houston Heights reflect varied experiences. Some individuals have voiced concerns about the professionalism of certain staff, particularly management, citing incidents involving unprofessional behavior and a perceived lack of accountability when issues are reported. In contrast, other families have reported many years of positive experiences, observing professional and composed staff during frequent visits and expressing satisfaction with the care provided. The reviews indicate a mix of satisfaction and concern, highlighting the importance of consistent staff conduct and transparent management practices to ensure resident well-being and family trust. As of June 2024, no major new developments have been publicly reported for the facility.
Costs at this community start at $4,848 and range up to $4,848. The average price in the community is $4,848, which is more than the average price in the area of $4,638. The cost of memory care in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
