The Village of the Heights, located in Houston, TX, is a senior living community that provides a range of care options, including assisted living, independent living, and memory care. The facility is designed to support residents with varying care needs, offering both personalized care plans and structured daily support for individuals, including those experiencing memory loss related to Alzheimer’s disease or other forms of dementia. The community features a secure environment specifically tailored for memory care residents, including thoughtfully designed indoor and outdoor walking paths, common areas that facilitate socialization, and a layout that helps minimize confusion and promote safety. Residents in memory care benefit from a milieu created to support their condition, with features such as secured community access, calming environments, and staff trained to address the unique behavioral and cognitive challenges associated with memory impairment.

Care and medical support at The Village of the Heights includes comprehensive services such as medication management and coordination, diabetes care, ambulatory care, and incontinence care. The facility offers regular health monitoring, fitness and exercise classes, and employs massage therapists for wellness support. There is also an on-site barber and beauty salon that allows residents to maintain their grooming routines without leaving the community. For those needing assistance with daily living, trained staff provide full assistance with bathing, dressing, and toileting, as well as some physical help with eating, ensuring that residents' personal care needs are consistently addressed. Laundry and dry-cleaning services are also available, offering convenience for residents and their families.

Transportation services at The Village of the Heights include both complimentary transportation and transportation at cost. These options are available for both medical appointments—such as physician visits and outpatient therapies—and non-medical purposes, including group outings and personal errands, ensuring residents have access to essentials and opportunities for engagement outside the community. Exercise classes and structured wellness programs are offered regularly to promote mobility and overall health.

Reviews from residents and families highlight satisfaction with the physical environment of The Village of the Heights, noting the building’s presentation, cleanliness, and maintenance. The variety and consistency of social activities are commonly described as factors that enhance residents’ quality of life. Staff members, particularly direct care aides, receive frequent praise for their compassionate approach and supportive attitude. However, several reviews, especially from families of memory care residents, express concerns regarding care quality and consistency, citing staff shortages, lapses in management responsiveness, and issues with adherence to individualized care plans. Food receives mixed assessments, with some residents satisfied and others wanting improvements in menu variety and service speed. Overall, feedback indicates a positive experience in assisted living, while pointing to the need for continued diligence and advocacy in memory care settings.

Costs at this community start at $4,150 and range up to $5,509. The average price in the community is $4,830, which is more than the average price in the area of $4,660. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.