The Village at Rockville, located in Rockville, Maryland, is a continuing care retirement community (CCRC) operated by National Lutheran Communities & Services. With a capacity for 146 residents, the campus offers a range of senior care services including independent living, assisted living, skilled nursing, memory care, and short-term rehabilitation. The community is certified by Medicare and Medicaid, participating since July 25, 1980, and is able to address varying health and personal care needs through all stages of aging. The addition of Glenmere has expanded the independent living options, adding new apartment residences and modern amenities. The facility maintains both resident and family councils to promote engagement in decision-making.
Comprehensive medical support and therapies are provided on-site, including physical, occupational, and speech therapy, as well as wound care and stroke rehabilitation. Professional nursing staff are available for ongoing care; ancillary clinical services include hospice, ambulatory care, diabetes management, memory care, incontinence support, and routine health monitoring. Specialty care such as vision, hearing, dental, and podiatry services are accessible to residents. The memory care unit is designed for those requiring specialized dementia support, and in addition to medical and personal care, the community offers clubs, organized activities, and wellness opportunities, including yoga. There is a barber and beauty salon, housekeeping and laundry/dry cleaning services, and support with activities of daily living such as bathing, dressing, eating, and toileting. Resident and family counseling services are available to support adjustment and care transitions.
The Village at Rockville offers complimentary transportation services for both medical appointments and non-medical purposes such as local errands or community outings. This benefit assists residents in maintaining their healthcare schedule and staying connected to the broader community.
Resident and family reviews indicate a mix of experiences. Positive feedback highlights friendly, caring staff, clean living spaces, strong rehabilitation services, attentive housekeeping, and a supportive memory care environment with well-rounded amenities. Conversely, there are significant reports of slow response times to call buttons, understaffed nursing teams, lapses in communication, issues with medication management, and concerns regarding medical oversight, particularly in post-surgical and diabetic care. Some families have raised concerns about neglect and insufficient leadership responsiveness. Employee accounts have noted organizational challenges, workplace dissatisfaction, and service quality declines following management changes. The facility’s atmosphere and care delivery appear to vary, making continual advocacy and clear communication important for the well-being of residents.
Costs at this community start at $2,133 and range up to $8,150. The average price in the community is $5,142, which is less than the average price in the area of $5,491. The cost of continuing care retirement communities in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
