The Village at Ocotillo, located in Chandler, Arizona, is a senior living community offering both independent living and assisted living options. The facility features a range of amenities, including spacious apartments—many with full kitchens—restaurant-style dining, a barber and beauty salon, and multiple common areas for socializing and activities. Residents benefit from access to exercise classes, games, organized entertainment, social events, and a variety of clubs and interest groups. Personalized care plans and support with daily activities are provided for those in the assisted living program.
The Village at Ocotillo offers several care and medical support services on-site. Barber and beauty salon services are available for grooming and personal care needs. Diabetes care is offered, with staff able to assist residents in managing their condition through medication reminders and monitoring. Medication management is provided to ensure that residents take their prescribed medications safely, and there is incontinence care and ambulatory care available for those who need additional assistance. Podiatry services are available on-site by appointment, and physical therapy can be scheduled as needed. The facility offers full assistance with activities of daily living (ADLs), including bathing, eating, dressing, and toileting. Memory care services are available, though The Village at Ocotillo is not exclusively a memory care-only community. Clusters of social clubs and community groups support resident engagement and peer interaction.
For transportation, The Village at Ocotillo provides complimentary services, which can be utilized for both medical appointments and non-medical errands and activities. This transportation supports residents in attending off-site appointments, running personal errands, and participating in community outings, contributing to their independence and overall well-being.
According to resident and family feedback, The Village at Ocotillo is frequently recognized for its clean environment, friendly and helpful staff, and wide range of amenities. The dining options and on-site medical services receive positive remarks, as do the opportunities for socialization and wellness. However, families of residents requiring significant daily assistance or higher levels of skilled care have reported concerns regarding slow staff response times, accessibility issues for those with mobility devices, challenges in reaching nursing staff, and unaddressed emergencies. Some reviewers also mention restrictive administrative policies for family interactions and frustrations with the supervision of caregivers. In general, The Village at Ocotillo tends to best serve independent seniors or those with minimal care needs, while individuals needing higher levels of supervision and assistance may encounter limitations in services and support. As of June 2024, there have been no major changes to services or operations publicly reported.
Costs at this community start at $2,755 and range up to $3,895. The average price in the community is $3,325, which is less than the average price in the area of $3,965. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.