The Terraces of Phoenix, located in Phoenix, Arizona, is a nonprofit continuing care retirement community (CCRC) offering a full spectrum of senior living options, including nursing home care, assisted living, independent living, skilled nursing, memory care, and short-term rehabilitation. Affiliated with HumanGood, The Terraces of Phoenix serves residents with a wide range of needs, from those seeking an independent lifestyle to individuals requiring complex medical and personal care support. The community provides residents with various amenities, including multiple dining venues, fitness programs, recreational clubs, and scheduled social activities.

Medical and personal care at The Terraces of Phoenix is tailored to accommodate both physical and cognitive health needs. The community includes specialized memory care services, offered in a secured environment specifically designed to support residents experiencing memory loss. Care staff are trained to manage incontinence, provide ambulatory support, and assist fully with activities of daily living (ADLs) such as bathing, eating, dressing, and toileting. Licensed staff oversee medication management, diabetes care, and other health needs, while on-site podiatry services are available. The facility also addresses residents’ wellness through access to a barber/beauty salon and resources delivered in both English and Spanish, supporting residents from diverse backgrounds.

The secured memory care areas are specifically constructed to minimize risks for those with Alzheimer’s or dementia-related conditions, with layout and supervision meant to maximize resident safety and routine. Memory support residents benefit from targeted activities and a community designed to enhance orientation and comfort. Care teams focus on consistent response and supplemental assistance for those unable to manage mobility, incontinence, or daily self-care.

The Terraces of Phoenix provides transportation services to support resident independence and access. Scheduled complimentary transportation is available for both medical appointments and community outings, while additional transportation is offered at a cost for non-routine or personal needs. These services are designed to assist residents in attending healthcare appointments, participating in social activities outside the community, and managing essential errands.

Review summaries indicate a mixed reputation for The Terraces of Phoenix, with a broad range of feedback from residents and families. Positive experiences are frequently reported in independent living, where staff are described as kind and professional, the atmosphere as friendly, and common areas as well maintained. Rehabilitation and therapy staff have received praise for providing attentive support and achieving favorable clinical outcomes. However, repeated concerns are noted regarding the quality of care in skilled nursing and assisted living sections, particularly for those with complex needs. Some families and reviewers highlight issues with injury reporting, communication, medical attention, discharge practices, and food safety. Employee feedback reflects further concerns with staffing levels, training, and management morale. As a whole, while some residents achieve favorable results and support through the services provided, others have observed significant inconsistencies in care quality and administrative responsiveness, especially for those requiring higher acuity care.

Costs at this community start at $2,155 and range up to $6,839. The average price in the community is $4,497, which is more than the average price in the area of $4,418. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.