The Terraces at Brookmeade is an assisted living facility located in Rhinebeck, New York, and is part of the larger Brookmeade Community campus. This campus includes a range of care options, encompassing both skilled nursing and independent living in addition to assisted living. At The Terraces, residents receive support with activities of daily living such as bathing, dressing, and medication management. The facility also provides services like housekeeping and daily meals to assist residents in maintaining a degree of independence while residing in a supervised setting.
Residents at The Terraces have access to various personal care services, including incontinence care and ambulatory support for those needing assistance with mobility. Nursing staff are present to provide medical oversight, monitor chronic conditions like diabetes, and manage medications. Some skilled nursing care is available on site, and the broader Brookmeade campus has the capability for 24-hour skilled nursing services through The Baptist Home. The facility also offers participation in clubs, social activities, and community programs designed to encourage engagement and socialization among residents.
According to resident and family reviews, The Terraces at Brookmeade has received notable criticism regarding the quality of care and overall management. Many reviewers report concerns about chronic understaffing, frequent turnover among caregiving staff, and insufficient communication about important resident health events, such as falls. Reports indicate that cleanliness issues are present within the facility, such as persistent odors, unclean carpets, and bed linens not being changed regularly. Additionally, some families have encountered challenges with unresponsive staff, unreturned phone calls, disputes over deposit returns, and dissatisfaction with the quality of meals and the range of resident activities. These reviews highlight recurring issues with the responsiveness of the administration and the level of support provided to both residents and their families. As of 2024, there have been no major expansions or announcements of new care programs at The Terraces at Brookmeade.
Costs at this community start at $2,907 and range up to $13,117. The average price in the community is $8,012, which is more than the average price in the area of $7,996. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.