The Stratford, located in Chapel Hill, North Carolina, is a senior living community offering a range of care options including assisted living, independent living, memory care, and continuing care retirement services. Designed for older adults who require varying levels of support, The Stratford provides assistance with activities of daily living such as bathing, eating, dressing, and toileting, all of which can be delivered at a full-assistance level as needed. The facility offers medication management, personalized care plans, and a selection of social, recreational, and wellness activities. Residents have access to amenities such as an on-site barber and beauty salon, clubs and community groups, yoga sessions, and brain fitness programming using Dakim systems. The environment includes both private and shared living arrangements and has dedicated spaces for memory care residents. The Stratford maintains a Catholic affiliation and supports diverse spiritual needs.
The care and medical services available at The Stratford include a range of health support features. Nursing coverage is provided for 12 to 16 hours daily, with additional medical oversight from on-call physician services. Ambulatory care is also available, ensuring residents who need assistance with mobility receive support. For those managing diabetes, the facility offers diabetes care (such as medication management and monitoring). A mental wellness program is available to address emotional and cognitive health, while a memory care wing provides secured support for residents with Alzheimer’s disease or other forms of dementia. Therapy services, including physical therapy, are available, alongside dental and vision care options, and podiatry visits. Hospice care is accessible for residents needing end-of-life support. Other provided services include regular laundry and dry cleaning, medication administration, and ongoing assistance from nursing staff with a focus on maintaining residents’ health and hygiene.
Transportation at The Stratford is arranged to accommodate both medical and non-medical needs. Residents may utilize complimentary transportation and scheduled transport services for medical appointments, off-site events, shopping, and other errands. Transportation can be arranged by staff for outings or visits to community amenities, supporting both healthcare continuity and social engagement.
Resident and family reviews of The Stratford indicate a range of experiences regarding the community’s care and management. Some reviewers observe positive caregiver interactions and express satisfaction with compassionate staff, particularly in the general and private duty care settings. However, there are recurrent concerns about management’s responsiveness to feedback, especially in relation to hygiene standards for memory care patients, maintenance of common areas, and laundry service quality. Reports of high staff turnover and management challenges are noted, with criticisms including lack of attention to courtyards and the apparent reliance on volunteers for upkeep. Despite instances of strong individual care, reviews emphasize the need for more consistent quality and greater managerial support across the community’s services.
Costs at this community start at $2,500 and range up to $5,820. The average price in the community is $3,940, which is less than the average price in the area of $5,343. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
