The Springs at Willowcreek is an assisted living facility located in Salem, Oregon. This community provides a range of care options, including assisted living, memory care, and continuing care retirement community (CCRC) services. Residents have access to personalized support with activities of daily living, such as full assistance with bathing, eating, dressing, and toileting. The facility emphasizes the maintenance of independence while offering help as needed. The environment is designed to be secure, with memory care units and safety-focused features throughout the community.
Care and medical support at The Springs at Willowcreek include 24-hour access to nursing staff, medication management, diabetic care, and ambulatory support. The memory care program is structured to meet the needs of residents with cognitive impairments and includes certified Music & Memory activities to promote engagement and well-being. Incontinence care is available and tailored to individual resident requirements, and additional support services are offered in both English and Spanish to accommodate diverse language needs. The secured community setup and regular wellness monitoring contribute to resident safety, while communication with families about health status changes is prioritized. Activities and life enrichment programs consist of fitness programs, clubs, and community involvement opportunities, as well as scheduled social and recreational events. Amenities promote comfort and convenience, including on-site laundry and dry cleaning, an in-house barber and beauty salon, and outdoor walking paths.
The community provides complimentary transportation services for both medical and non-medical purposes. These transportation services help residents attend medical appointments, run errands, or participate in local outings and social activities, enhancing access to healthcare and meaningful engagement outside the facility.
Resident and family reviews frequently highlight the experienced and steady staff, many of whom have remained at the facility long-term. Communication is described as proactive and consistent, especially regarding changes in care needs or health status. Several families speak highly of the emotional support provided during transitions, including end-of-life care, and note the facility's attention to cleanliness and well-kept grounds. While most reviews reflect positive experiences, some concerns have been raised about occasional drops in care quality, staff responsiveness, staffing levels, and engagement activities. Despite these concerns, overall sentiment indicates that The Springs at Willowcreek maintains a reputation for a supportive environment, dedicated care, and staff who help provide peace of mind for residents and their families. As of mid-2024, there have been no major renovations or expansions reported, with a continued focus on safety and wellness protocols in daily operations.
Costs at this community start at $1,995 and range up to $7,265. The average price in the community is $4,630, which is less than the average price in the area of $4,839. The cost of continuing care retirement communities in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
