The Sheridan at Tyler Creek, located in Elgin, Illinois, is a senior living community offering both assisted living and memory care services. The facility provides support for older adults who require varying levels of daily assistance, including residents living with Alzheimer's disease and other forms of dementia. The community is designed to accommodate the evolving needs of its residents through personalized care plans and dedicated staff.
Care and medical support services at The Sheridan at Tyler Creek include assistance with activities of daily living such as full assistance with bathing, eating, dressing, and toileting. The community offers specialized memory care in a secured environment, featuring layouts and programs specifically designed to accommodate memory loss. For residents with medical or personal care needs, services encompass incontinence care, diabetes management, ambulatory support, and medication management. On-site therapy options such as physical, occupational, and speech therapies are available, along with access to Spanish and podiatry services in a dedicated therapy room. The staff provides support in English, and programming includes structured clubs, fitness programs, and wellness activities. Barbershop and beauty salon services are available on site.
The Sheridan at Tyler Creek offers multiple opportunities for social and cognitive engagement, including yoga and chair yoga classes, organized group activities, and special interest clubs. Both indoor and outdoor walking paths are provided, allowing residents to enjoy exercise and recreation in a safe environment.
Transportation services are offered to residents for both medical and non-medical purposes. The community provides complimentary transportation as well as transportation at cost, facilitating access to medical appointments, shopping, and local outings as needed.
Based on recent resident and family feedback, experiences at The Sheridan at Tyler Creek are mixed. Many commend certain staff members for their kindness and attentiveness, citing positive interactions and a welcoming environment in public spaces. Housekeeping and organized activities generally meet expectations, and some families appreciate the food and variety of planned programs. However, there are ongoing concerns regarding the cleanliness of private rooms, timely assistance with personal hygiene, maintenance issues, and lapses in supporting residents during meals. Reports frequently mention understaffing—especially registered nurses—and high staff turnover, which lead to inconsistent care, slow response times to call systems, and inadequate support for participation in activities, particularly for residents with memory care needs. Administrative responsiveness varies; some families report prompt and considerate responses, while others describe communication challenges and slow or adversarial management reactions. Concerns about medication management, including missed or delayed doses, have been raised, and issues with clothing care and the reliability of contracted services have also been noted.
Overall, The Sheridan at Tyler Creek offers a range of assisted living and memory care services with multiple amenities and therapeutic supports, but feedback highlights variability in care quality, staff stability, and communication, which should be considered when evaluating this facility. As of early 2024, there are no widely reported significant changes in the facility’s care offerings or structure.
Costs at this community start at $5,292 and range up to $7,344. The average price in the community is $6,372, which is more than the average price in the area of $5,543. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
