The Royal Home is a care facility located in El Cajon, California, offering both nursing home and assisted living services. This facility provides a range of care and medical support aimed at catering to a variety of resident needs, with a particular focus on skilled nursing care and assistance for daily activities. The Royal Home is certified by Medicare, ensuring adherence to federal standards for health and safety. The facility also offers specialized services, including hospice care for those with terminal illnesses and memory care for residents with cognitive impairments, such as Alzheimer’s disease or dementia.
Staffing at The Royal Home includes registered nurses and certified nursing assistants, who are responsible for the comprehensive medical and personal care of residents. The facility is equipped to handle laundry and dry cleaning services, ensuring that residents' clothing and linens are routinely cleaned. However, resident and family reviews highlight significant concerns regarding the professionalism and conduct of the staff. There are reports of dissatisfaction with communication and honesty, particularly involving the Director of Nursing and some CNAs, where accusations point to issues with work attendance and a lack of professional courtesy. Moreover, reviews describe some members of management as indifferent, especially in situations of staffing shortages, which appear to contribute to mistrust and frustration among residents and their families. This environment may affect the overall delivery of care, potentially impacting resident satisfaction and the facility’s ability to maintain a stable workforce.
Costs at this community start at $1,595 and range up to $8,667. The average price in the community is $5,131, which is less than the average price in the area of $5,582. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.