The Ridge at Madison is a senior living community located in Madison, Wisconsin. The facility offers a range of care options, including assisted living as its primary service, as well as independent living and specialized memory care services. Residents have access to a variety of amenities designed to support their comfort and well-being, such as an enclosed courtyard, secured community spaces, on-site barber and beauty salon services, and organized clubs and social communities. The community provides a multilingual environment with staff able to communicate in both English and Spanish.
The Ridge at Madison provides a broad spectrum of care and medical support services. Licensed nurses are available on-site to oversee resident health and provide routine health monitoring. The community supports residents with physical therapy programs, podiatry services, hospice care, and diabetes management. Staff receive specialized memory care training, equipping them to work with residents experiencing cognitive decline and to handle psychiatric issues as part of a memory care–only community. Medication management, incontinence care, ambulatory care, and personal assistance with daily living activities are all available. Residents who need help with bathing, dressing, and toileting can receive full assistance, while standby supervision is available for eating. Laundry and dry cleaning services are also provided to maintain resident hygiene and comfort.
For both medical and non-medical needs, the Ridge at Madison offers transportation services. Complimentary transportation is available for scheduled community appointments, while transportation at cost can support other personal or specialized outings, ensuring residents have access to external healthcare providers, recreational activities, or shopping trips as needed.
Additional activities and wellness opportunities are available to support resident engagement, including yoga and chair yoga classes. The facility aims to enhance quality of life with programs focused on physical health, cognitive stimulation, and opportunities for socialization.
Resident and family feedback describes a mixed experience at the community. Many positive reviews note dedicated and communicative staff, a welcoming environment, and enjoyable activities, especially for those who require moderate assistance. Other reviewers, however, raise concerns about frequent management changes, periods of understaffing, issues with oversight in memory care, inconsistent food service, and sudden operational changes such as the closure of the memory care unit for renovations. As a result, while some residents experience positive care and value the facility for lower-level care needs, others express doubts about its consistency and ability to meet the needs of those requiring higher levels of support. Experiences can vary over time, often correlating with the current staffing and management situation.
Costs at this community start at $3,743 and range up to $4,527. The average price in the community is $4,135, which is less than the average price in the area of $5,032. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
