The Ranch Estates at Scottsdale

My Mother (Nona) has been a resident at The Ranch Estates at Scottsdale for one year. My Mother absolutely loves it here. The staff are so wonderful and attentive to everyone’s needs. Sheila Hernandez was the Sales Director at the time when we were looking for a new place for my Mom. Sheila was ju...

My Mother (Nona) has been a resident at The Ranch Estates at Scottsdale for one year. My Mother absolutely loves it here. The staff are so wonderful and attentive to everyone’s needs. Sheila Hernandez was the Sales Director at the time when we were looking for a new place for my Mom. Sheila was just promoted to Associate Executive Director and I would like to congratulate her. My family was so impressed with her and the facility that we didn’t hesitate in procuring an apartment that has been nothing short of perfect for my mother’s needs. Janessa Becker the Area Director of Operations is terrific as well making her transition and move into her new place as seamless as possible. I would also like to recognize the nursing staff, starting with the Director Caroline and other nurse assistants like Cynthia and Vanessa whom make sure all of my mother’s prescriptions are administered to her and keep me informed and updated on any concerns they may have. The front desk staff, Barbara, Lynn and Kate have been outstanding and are so very nice to my family when we come visit. I can’t say enough good things about them. They always greet me with a big smile and conversation that it’s obvious they truly care about us. Anna her Physical Therapist insures my mother gets stronger everyday and keeps her active so she is able to get around and keeps doing the things that she enjoys. There are so many good people from Housekeeping, Restaurant and Maintenance employees that I would love to recognize each and everyone of them for taking such good care of my Mother. I know I didn’t mention everyone by name but want all of you to know how much we appreciate you and all that you do for us every day. Thank you very much, from the bottom of our hearts. Carl Phelps

The Ranch Estates at Scottsdale is very welcoming and very efficient. They had availability when we needed it for my mom-in-law so we moved her in. We liked that their location was closer to where her daughter lives and where some of her doctors are located. She is in proximity to the area that she ...

The Ranch Estates at Scottsdale is very welcoming and very efficient. They had availability when we needed it for my mom-in-law so we moved her in. We liked that their location was closer to where her daughter lives and where some of her doctors are located. She is in proximity to the area that she was familiar with and where she used to live. So a lot of those things played out in the thought process of why we chose that place for her. It's also very clean and very nice. She has a one-bedroom apartment with a kitchen. She has an outdoor patio if she chooses to use it. There is a pool facility, exercise, and all the other basic amenities that almost all of the senior places have. They have on-demand dining so you can go in any time and order whatever you want from a select menu, which is very accommodating. There's a salon and nails can be done on-site. Transportation seems to be pretty easy to organize and there always seems to be activities of people coming and going. The staff has all been extremely responsive. I think my mom-in-law is much happier now because she has that responsiveness and everybody's been welcoming there. No questions asked. All the staff came in to introduce themselves to her, let her know that she was going to be taken care of, and open their arms to try to make this thing a special place.