The Plaza at Edgemere, located in Dallas, Texas, is a senior care facility specializing in nursing home services as part of the Edgemere continuing care retirement community (CCRC). Set on a beautifully landscaped 16-acre campus in the prestigious Preston Hollow neighborhood, the community offers a refined, resort-style environment that blends luxury with comprehensive care. The facility provides skilled nursing, rehabilitation, assisted living, and memory care, allowing residents to transition smoothly between different care levels as their needs evolve. Rehabilitation services at The Plaza include physical, occupational, and speech therapy, delivered in state-of-the-art therapy suites and tailored to individual recovery goals. The memory support neighborhood is designed with secure, thoughtfully arranged spaces to foster familiarity and comfort for residents with Alzheimer’s or other forms of dementia, and is staffed by caregivers trained in dementia care best practices.
Residents at The Plaza have access to comprehensive assistance with daily activities, including full support for bathing, eating, dressing, and toileting. Residents benefit from 24-hour licensed nursing care and a high staff-to-resident ratio that supports personalized attention. The facility is equipped with dedicated therapy rooms and offers on-site podiatry, audiology, and dental services. Additionally, residents have access to visiting physicians, pharmacy services, and specialized support for post-hospitalization or post-surgical care. Advanced safety and security features, including emergency call systems, are standard throughout the community.
Reviews from residents and families generally reflect satisfaction with care quality, highlighting the professionalism and responsiveness of staff members such as Director of Nursing Tijuana (TJ) Flanagan, as well as leaders in both memory care and dining services. Staff members are often recognized for their compassionate approach, attentiveness, and commitment to making residents and families feel valued and understood. The culinary team provides restaurant-style dining with chef-prepared menus, offering a variety of nutritious and gourmet options tailored to specific dietary needs. Private dining rooms are available for family gatherings and special celebrations.
Amenities frequently mentioned include a clean environment, a selection of engaging activities, well-maintained communal spaces, and various dining options. The Plaza offers a robust activities calendar, featuring daily social, cultural, and recreational events such as music performances, art classes, fitness programs, educational seminars, and holiday celebrations. Residents can enjoy beautifully appointed common areas, courtyards, a library, salon and spa services, and scheduled transportation for outings to Dallas-area attractions, shopping, and medical appointments. Spacious private and semi-private suites are available, each designed with modern comforts and safety in mind.
Many families remark on the staff’s attentiveness during care transitions, rehabilitation stays, and special occasions. The community’s Life Care program provides peace of mind by ensuring priority access to higher levels of care as needed, allowing couples to remain together even if their care needs change over time. Dedicated transition coordinators help guide residents and families through every stage of the move-in process and any subsequent changes in care.
However, some reviewers have raised concerns regarding occasional understaffing, medication management, communication challenges, and billing issues following discharge. The Plaza at Edgemere underwent a change of ownership after a bankruptcy filing in 2022, but continues to offer a range of senior services and amenities under new management, focusing on providing individualized physical and emotional support within a welcoming environment. The community’s continued commitment to excellence is reflected in ongoing efforts to enhance staff training, communication, and operational transparency, ensuring residents and families receive the highest standard of care and support.
Costs at this community start at $1,958 and range up to $6,963. The average price in the community is $4,460, which is less than the average price in the area of $4,702. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
