The Piper, located in Kansas City, Kansas, is a senior living community that offers assisted living and memory care services, along with options for long-term care. The facility operates under a household model, providing residents with smaller, home-like environments intended to foster personalized care and independence. Individualized care plans are developed to address each resident’s specific needs, including specialized support for individuals living with Alzheimer’s disease or other forms of dementia. The staff is experienced in delivering daily assistance and care, adapting to changing needs over time.

Residents at The Piper have access to a variety of care services, including full assistance with bathing, eating, dressing, and toileting. Memory care services are available for those with cognitive impairments, featuring secured community living to ensure resident safety and minimize wandering. Diabetes care is provided, with systems in place to monitor health and manage medications. Medication management is overseen by trained staff to support medication adherence, with support available in both English and Spanish. Incontinence and ambulatory care services are provided, offering help with mobility and personal hygiene needs. Additional medical and wellness support includes access to massage therapy and regular visits from medical professionals as needed.

The Piper offers a range of amenities designed to support residents’ physical, social, and emotional well-being. These include various clubs and community groups to promote social engagement, a barber and beauty salon for personal grooming, secured outdoor walking paths for recreation and exercise, and communal spaces adapted for group activities. The campus is designed to encourage both privacy and participation in community life. Environmental security features are in place, particularly in memory care units.

Transportation services are available at cost for both medical appointments and non-medical outings, such as shopping trips or community events. These transport options help residents maintain external medical care and participate in activities outside the community, contributing to their independence and quality of life.

Resident and family reviews of The Piper are sharply mixed. Positive feedback often centers on the staff’s dedication and responsiveness, an inviting atmosphere, a broad spectrum of activities, and high levels of support during transitions or for end-of-life care. Some families note marked improvements in their relatives’ well-being after moving into the community. In contrast, negative reviews cite serious concerns such as insufficient staffing, long wait times for assistance, poor hygiene management, overmedication, and problematic administrative practices. Several reviewers express that the facility may be challenged in providing consistent care for residents with advanced or complex health needs, particularly in dementia care settings. The quality and consistency of care appear to depend significantly on individual staff members and specific units within the facility.

Given the wide range of experiences reported, prospective residents and their families are advised to carefully assess individual care requirements and conduct thorough evaluation and research before selecting The Piper as a care provider.

Costs at this community start at $4,300 and range up to $6,953. The average price in the community is $5,626, which is more than the average price in the area of $4,320. The cost of memory care in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.