The Phoenix at James Creek is a senior care facility located in Cumming, Georgia, offering both assisted living and memory care services. This community is designed to provide a supportive environment for older adults who require assistance with daily living activities, as well as specialized care for individuals with Alzheimer’s disease or other forms of dementia. The facility features personalized care plans, ensuring that support is tailored to each resident’s needs. Services at The Phoenix at James Creek include full assistance with bathing, eating, dressing, and toileting.
Care and medical support at The Phoenix at James Creek encompasses medication management, diabetes care, incontinence care, and ambulatory care. The memory care segment is structured as a secured community, with spaces and activities specifically designed to accommodate memory loss. Residents benefit from organized clubs and community gatherings, fitness programs, yoga and chair yoga classes, and tailored therapeutic activities. Both indoor and outdoor walking paths are available for exercise and recreation, and a barber/beauty salon is on the premises for personal grooming needs. The community provides support for residents with psychiatric issues and accepts individuals requiring behavioral care. Podiatry services are available as part of the ongoing health and wellness support. The integration of assisted living and memory care residents in group activities helps promote socialization and engagement.
Transportation services at The Phoenix at James Creek include complimentary rides for scheduled appointments and outings, as well as transportation at cost for other needs. These services are intended to help residents attend medical appointments or participate in non-medical community activities and errands.
Resident experiences at The Phoenix at James Creek are notably mixed, with feedback highlighting both the strengths and challenges of the community. Positive reviews frequently mention the facility’s clean and pleasant atmosphere, robust activity offerings, and a menu with strong dining options. Families report that staff members are generally friendly, attentive, and accessible, and have noted improvements in their loved ones’ health and quality of life. The integration of memory care and assisted living residents during activities is often described as effective for promoting socialization. However, some residents and family members have expressed concerns about understaffing, slow response times to resident needs, occasional lapses in care, and communication challenges, especially during the COVID-19 pandemic period. Some reviewers have cited issues with management oversight and training, as well as incidents of residents being left unsupervised or in soiled clothing.
In summary, The Phoenix at James Creek provides assisted living and memory care with a range of medical and supportive services, designed environments, and structured programs. Individual experiences at the facility can vary significantly, making it important for prospective residents and families to carefully assess the community and discuss their particular care requirements before placement. As of early 2024, there are no major new developments or changes reported for this location.
Costs at this community start at $3,250 and range up to $4,850. The average price in the community is $4,300, which is more than the average price in the area of $4,215. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
