The Peaks, A Senior Living Community, is located in Flagstaff, Arizona and provides a range of care types, primarily focused on nursing home services with additional assisted living support. The facility accommodates individuals who need long-term skilled nursing care, assistance with activities of daily living, and specialized care for those experiencing memory loss. Alongside nursing services, The Peaks offers independent living for those seeking a less intensive support environment. The community maintains an affiliation with Northern Arizona Healthcare, providing residents with access to specialized medical resources and expertise.
Care and medical support at The Peaks encompass a comprehensive array of services. Nursing and caregiving staff support residents who require full assistance with bathing, eating, dressing, and toileting. For individuals with ambulatory or incontinence care needs, tailored services ensure mobility and comfort. Medication management is offered, though residents and families should be aware of markup practices associated with the recommended on-site pharmacy. Support for managing chronic conditions, such as diabetes care, is available, as well as access to podiatry services and a dedicated therapy room for rehabilitation and therapeutic activities.
Memory care services are provided within a secured community designed specifically to accommodate memory loss. These areas incorporate safety features, wayfinding support, and structured routines to assist residents with cognitive impairment. Social clubs and interest-based communities are available to foster engagement, alongside programs including yoga and chair yoga, and a variety of fitness options. Both indoor and outdoor walking paths are accessible, supporting residents’ physical activity in a secured setting. Amenities include a barber/beauty salon for personal grooming.
Transportation is provided through complimentary services for both medical and non-medical appointments or errands. This service helps connect residents to local healthcare providers, community events, and off-site activities as needed, supporting both their medical and social well-being.
Reviews from residents and families indicate a mixed experience at The Peaks. Positives noted include the physical environment, variety of activities, friendly staff, and examples of attentive care, particularly in the healthcare center and during end-of-life support. However, concerns have been raised about inconsistent care quality, frequent staff turnover, poor communication from management and nursing staff, and high costs related to medications. Memory care has been highlighted as an area with particular challenges surrounding staff training, case management, and communication regarding resident transitions. The overall consensus from reviews suggests that while many find The Peaks a suitable home, prospective residents and families are advised to inquire closely about staff continuity, individualized care planning, communication practices, and medication management to ensure alignment with their expectations and needs.
Costs at this community start at $1,741 and range up to $6,839. The average price in the community is $4,290, which is less than the average price in the area of $4,974. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.