The Palms At O'Neil is an assisted living community located in McKeesport, Pennsylvania. The facility specializes in providing personal care and assistance for seniors who require support with daily activities such as bathing, dressing, eating, and toileting. The Palms At O'Neil also offers dedicated memory care services for residents with Alzheimer’s disease or other forms of dementia. The community features on-site dining, a range of social and recreational activities, and 24-hour staff support. Residents have access to amenities like a barber and beauty salon, laundry and dry cleaning services, and common areas designed for relaxation and engagement.
Medical and care support at The Palms At O'Neil encompasses a broad range of services. The facility provides assistance with medication management, incontinence care, ambulatory care, diabetes care, and hearing care. Occupational and physical therapy services are available to support residents’ rehabilitation and mobility needs, while podiatry care is accessible for foot health. Although nursing staff are available, it should be noted that the facility does not maintain 24/7 onsite nursing coverage or dialysis services. Language accommodations may include both English and French. Social and activity-based clubs, including options like crafts, Bingo, and excursions, contribute to a community atmosphere. All assistance with activities of daily living—from bathing to eating and dressing—is available with full support for those who need it.
Feedback from residents and family members reflects mixed experiences at The Palms At O'Neil. Many express appreciation for the facility’s cleanliness, friendly environment, and caring staff, and mention the helpfulness of the administrative and admissions teams, especially in matters of communication and assistance with benefits. Positive remarks often highlight the community’s housekeeping, supportive staff, and varied activities. However, recurring concerns have been raised about staffing levels, adequacy of staff training, response times to resident needs, and occasional lapses in care and communication. Some families have experienced issues with medication management, supervision, billing transparency, and food quality. Prospective residents and families are encouraged to clarify services and agreements in detail and remain actively involved in care planning. No major recent changes or developments at the facility have been noted in publicly available sources.
Costs at this community start at $1,900 and range up to $6,161. The average price in the community is $2,500, which is less than the average price in the area of $5,116. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.