The Orchards at Canterbury On The Lake, located in Waterford Township, Michigan, is a multi-level senior living community set on a 40-acre campus featuring private lake views and landscaped outdoor spaces. The facility provides assisted living as its primary care service, along with additional options for independent living, memory care, senior living, and skilled nursing. The site offers a range of amenities, including a fitness center, yoga classes, indoor walking paths, and common areas designed for resident comfort and engagement. The community is structured to accommodate individuals seeking varying levels of support, from those requiring occasional assistance to residents needing comprehensive memory care or short-term rehabilitation services.
Residents at The Orchards at Canterbury On The Lake have access to an array of medical and personal care support services. Licensed nurses are available to coordinate medication and monitor health needs. Rehabilitation services—including occupational therapy, speech therapy, and post-surgical or short-term physical rehabilitation—are offered onsite or through partnerships. Pain management is available for residents undergoing recovery or coping with chronic illness, and hospice care, restorative care, and respite care can also be arranged. The secured memory care units are designed for residents living with Alzheimer’s disease or other forms of dementia, and incontinence and ambulatory care are provided as needed. Assistance with activities of daily living is available at all care levels, with staff assisting residents with bathing, eating, dressing, and toileting for those who require full support.
Other health-related services such as dental care, optometry, podiatry, pharmacy, laboratory, and x-ray are accessible and can be coordinated by the care team according to resident needs. The campus includes amenities like a barber and beauty salon, wellness clinic, laundry and dry-cleaning services, and opportunities to participate in fitness programs and on-site wellness initiatives. Socialization is encouraged through organized clubs, communities, and wellness programs. Mental health consultation and social services are offered to enrich overall well-being.
Transportation services are available for both medical and non-medical purposes. Complimentary transportation is offered for scheduled outings or appointments, while additional transportation can be arranged at a cost for personalized or unscheduled needs. These services support residents' access to medical appointments, recreational events, and errands within the local area.
Reviews of The Orchards at Canterbury On The Lake reflect a highly mixed experience regarding quality of care and staff attentiveness. Positive feedback highlights compassionate and responsive staff, a strong calendar of activities and rehab programs, and the appeal of both the campus and available amenities. Several residents and families have noted the quality of social engagement, wellness programming, and a focus on resident independence—particularly in independent living, memory care, and assisted living settings. However, other reviews, especially among skilled nursing or post-acute care residents, raise concerns about inconsistent staffing, response times, hygiene, and medication management. Reported issues include periods of under-staffing, slow call light response, lapses in hygiene care, and problems with staff professionalism or communication. The recent acquisition by The Orchards Assisted Living and Memory Care group in 2023 has introduced operational changes that may affect procedures and oversight. Prospective residents and their families are encouraged to stay actively involved in care planning and ongoing communication with management to ensure their loved one's needs are met.
Costs at this community start at $2,500 and range up to $6,600. The average price in the community is $4,550, which is less than the average price in the area of $5,070. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.