The Legacy at Willow Bend in Plano, TX is a not-for-profit senior living community offering skilled nursing home care as its primary service, with additional home-care options available. Situated on a beautifully landscaped 28-acre campus in West Plano, the community provides a full continuum of care, including independent living, assisted living, memory care, skilled nursing, and short-term rehabilitation. The campus features 12 individual buildings, including luxurious apartment homes, private suites, and villas designed to offer comfort, privacy, and a homelike environment for residents.
Residents enjoy access to a wide variety of upscale amenities. Restaurant-style dining is available in multiple venues, including a formal dining room, a casual bistro, and private dining spaces for special occasions. Menus are crafted by an executive chef and focus on nutritious, chef-prepared meals with accommodations for special dietary needs. The Legacy at Willow Bend also boasts a state-of-the-art fitness and wellness center, featuring personal trainers, group exercise classes such as yoga and tai chi, and a heated indoor pool. Additional amenities include a full-service salon and spa, a library, computer center, arts and crafts studio, theater, and beautifully manicured gardens with walking paths and outdoor seating areas.
A diverse range of social, educational, and recreational activities are thoughtfully planned to promote engagement and enrichment. Residents can participate in lifelong learning opportunities, book clubs, art workshops, music performances, holiday celebrations, and intergenerational programs with local schools. Scheduled outings to nearby attractions, shopping, and cultural events in the Dallas-Fort Worth area are also offered. The Legacy at Willow Bend is known for its vibrant community life, with a dedicated life enrichment team that tailors programs to meet residents’ interests and abilities.
The community is affiliated with Jewish values, reflected in its kosher dining options, celebration of Jewish holidays and traditions, and on-site synagogue, but it warmly welcomes individuals of all faiths and backgrounds. Spiritual support and religious services for various denominations are available to promote residents’ emotional and spiritual well-being.
Care services at The Legacy at Willow Bend are individualized and comprehensive, delivered by a team of licensed nurses, certified nursing assistants, and on-site physicians and therapists. The skilled nursing and rehabilitation center is Medicare and Medicaid certified, offering 24-hour nursing care, physical, occupational, and speech therapy, medication management, and specialized memory care for residents living with Alzheimer’s and other forms of dementia. For those seeking short-term recovery, the community provides post-acute rehabilitation services in a modern therapy gym equipped with the latest technology.
Reviews about The Legacy at Willow Bend present a mixed picture: while many residents and families commend the cleanliness, quality of food, professional staff, compassionate caregiving, and strong rehabilitation services, several others have raised concerns over issues such as understaffing, inconsistent communication, unmet basic care needs, language barriers, and administrative challenges. Reports of lost personal items, privacy concerns, and dissatisfaction with management’s responsiveness have also been noted. Experiences at this facility vary, with some residents benefiting from attentive care while others report distressing lapses in service and accountability.
Costs at this community start at $2,095 and range up to $6,963. The average price in the community is $4,529, which is less than the average price in the area of $4,670. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
