The James Ferndale is an assisted living facility located in Ferndale, Michigan. This community offers support for older adults who seek assistance with daily activities while maintaining a level of independence. The facility features modernized apartments within recently renovated spaces and emphasizes a clean, welcoming environment. Common areas are accessible for social gatherings, and residents benefit from a calendar of events and opportunities for community engagement.

Residents at The James Ferndale receive a range of care and medical support services, with a primary focus on assisted living needs. Staff are available to provide medication management, ensuring medications are administered according to resident care plans and physician instructions. The community can offer full assistance with activities of daily living, including bathing, eating, dressing, and toileting. An on-site barber and beauty salon is available for personal grooming, and regularly scheduled fitness programs encourage physical wellness. Yoga and chair yoga sessions are also provided, designed for residents seeking gentle, adaptive exercise options.

Transportation services are available through complimentary community-provided transport. This service is intended for both medical appointments—such as doctor visits or therapies—and non-medical purposes, including shopping, outings, and leisure activities. Residents and families generally report positive experiences with the convenience and reliability of transportation services.

Feedback about The James Ferndale from residents and families is mixed. Some express concerns about the quality of care, food service changes, rising costs, and reduced staffing levels, particularly following management changes. Issues highlighted in reviews include decreased meal options, leadership turnover, and inconsistency in management responsiveness. Cleanliness standards and expectations regarding meal service and support levels have also been topics of dissatisfaction for some residents. On the other hand, other reviews note the community’s aesthetic improvements, clean and updated apartments, robust COVID-19 protocols, and a friendly atmosphere. Positive experiences are reported regarding amenities, compassionate staff members, social activities, and transportation services. Food quality opinions are divided, with some residents satisfied and others critical of ongoing menu and staffing issues. There have also been concerns about transparent communication regarding policies, especially those affecting dining services and the extent of included support. Overall, residents’ satisfaction with The James Ferndale often depends on their direct interactions with staff, expectations concerning included services, and recent changes in management and operational policies.

Costs at this community start at $1,135 and range up to $6,600. The average price in the community is $3,867, which is less than the average price in the area of $4,482. The cost of senior living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.